Role: Patient Care Assistant
Location: Calder Vets

Salary: £25,500 per year

Job type: Permanent, full-time

Hours: 40 hours per week, 1:4 Saturdays

Are you an animal lover with a passion for providing exceptional care

We have an exciting opportunity for a Patient Care Assistant (PCA) to join our friendly and welcoming team.

The role of a Patient Care Assistant is to support the nursing and wider practice team in achieving the highest standards of care.  The Patient Care Assistant role will involve working in a variety of areas within the practice to support the team.  It will be necessary to accept instruction from a variety of people including Management, Veterinary Surgeons and Registered Veterinary Nurses. Working enthusiastically within the team you will help maintain a happy, efficient and effective working environment.

Main purpose & goals

•  Ensure the highest standard of care is provided to our patients and clients.
• Work and communicate effectively with colleagues and clients.  Demonstrate the ability to be reliable, adaptable, understanding and empathetic.
• Manage your areas of responsibility; working with other team members order to achieve this.
• Demonstrate a professional appearance reflecting the highest standards of professional practice.
• Ensure that you are clear of your roles, responsibilities and boundaries; demonstrating an awareness of the professional responsibilities of other team members.
• Participate and engage in training appropriate to your role, this may be in-house and/or by an external provider.
• Promote our team members, services and products, both in and out of the practice, at all times
• Understand and implement practice and group policies.

 Duties would also include (but not limited to):

• Assist with patient handling and restraint. Ensuring that all handling and restraint is carried out in a patient friendly approach to ensure no unnecessary stress or discomfort to the patient.

• Cleaning, disinfection and preparation of patient accommodation. Play an active role in maintaining the hospital and its infection control. This will include sterilising and deep cleaning among other duties.

• Assist with reception and client care, including answering the telephone, dealing with enquiries, booking procedures and taking payments.

• Assist Veterinary Surgeons, Veterinary Nurses, and support staff where and when required.

• Work and communicate effectively with colleagues and clients. Demonstrate the ability to be reliable, adaptable, understanding and empathetic

About us

Calder Vets is a long established primary care, small animal practice, with our central Hospital in Dewsbury, West Yorkshire. We also have 8 satellite clinics across South and West Yorkshire, including excellent support from our sister referral Hospital, Paragon Veterinary Referrals.

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave
• RCVS & VDS fees paid
• External CPD funded
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Wellness program including:
  • Employee assistance program
  • Eyecare voucher scheme
  • Free annual Flu jab
  • Cycle to work scheme
• Recruitment referral reward scheme

Calder Vets is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.   

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets.   

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.  

All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about Calder vets, Linnaeus or the role please contact our Talent Acquisition team at [email protected]. 

#LI-OH1 #LI-Onsite