Job Title

Financial Aid Advisor I

Agency

Tarleton State University

Department

Financial Aid Client and Texan Services

Proposed Minimum Salary

$19.23 hourly

Job Location

Waco, Texas

Job Type

Staff

Job Description

The Financial Aid Advisor I, under direction, counsels and provides student financial aid and scholarship information to prospective and currently enrolled students and their families. Assists in facilitating workshops and learns to make presentations on and off campus to groups regarding financial aid and scholarships. This position is located at Waco, Texas. Work hours: Mon-Fri; 8 AM-5 PM or as work requirements indicate. Some Saturday and evening events are required. Assists in facilitating workshops and learns to make presentations on and off campus to groups regarding financial aid and scholarships. Requires the ability to work remotely, at the discretion of the university.

Duties and Responsibilities:

50% Counsels students and parents on financial aid information relevant to the individual student situation and answers all questions. Monitors the office email and responds to student and parent emails requesting financial aid information such as application process, verification, needed documents, etc. Responds to questions and counseling needs in-person, by phone, virtually, and email means from currently enrolled students, prospective students, and parents.

20% Assists with the outreach for the financial aid office. Assists prospective students with their verification process to Tarleton. Uses discretion to respond to varied questions related to verification that may require researching and consolidating data. Works the front counter and phones as needed when short-staffed per the Assistant Director.

15% Assists with the intake of verification documents, special circumstance packets, TASFA applications, and other financial aid documentation. Assists with the review of SAP appeal packets per the Assistant Director and Senior Advisor's request.

10% Interprets and maintains knowledge of current federal, state, and institutional policies, procedures, and regulations pertaining to financial aid, and student employment.

5% May work at resource tables as requested by groups from Tarleton, and orientations to assist prospective students, and others. Performs other duties as assigned.

Education and Experience:
-Bachelor's degree or an equivalent combination of education and experience.

Preferred Education and Experience:
-Bachelor's degree or an equivalent combination of education and experience.
-Some experience in planning, organizing, or in higher education.

Knowledge, Skills and Abilities:
Ability to meet deadlines and maintain a high level of accuracy, professionalism and a customer service mindset. Working knowledge of word processing and spreadsheet programs. Ability to work individually or as a team in a dynamic organization. Good interpersonal communication skills. Must be literate in the English language and able to comprehend, give and follow both written and verbal instructions. Ability to organize and make decisions. Ability to work well under pressure. Ability to use tact, diplomacy and judgment in dealing with all customers. Ability to multi-task and work cooperatively with others.

Salary:

Commensurate with experience

The target base hourly rate is $19.23 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:

Educational Benefits - employee perks that help enrich, grow, and foster career and professional development:

• Family Education Benefit (Tuition Scholarship) – scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment. Click the link to learn more about this incredible Texan benefit!

• Doctoral Educational Assistance – Full-time budgeted employees at all A&M System Universities, Agencies, and System Offices are qualified for reimbursement of tuition and mandatory fees. Eligibility: This program is applicable to the pursuit of a first doctorate degree only to full-time, budgeted employees who have been in a position no less than 2 long semesters. Click the link for additional details!

Employee Health, Wellness, and Financial Planning

• Fully covered employee health insurance

  • Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees’ insurance coverages as of the 1st day of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment, Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days.

• Dental insurance

• Vision insurance

• Retirement and Insurance programs

Paid Leave

Tarleton employees enjoy one of the greatest PTO packages in the area!

• Paid sick leave

• Holiday pay

• Vacation

• Longevity pay

• Paid Birthday Leave – Tarleton State University awards all leave-eligible employees paid time off for their birthday!

Other

• Complimentary tickets to all Athletic and Performing Fine Arts events!

  • Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium.

• Employee Wellness Release Time

• Staff Gym Membership Discount with Campus Recreation

• and other Tarleton Discounts

Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.