We are currently seeking a talented individual to join our Transformation Office at Mercer.  This role can be based in Melbourne, Sydney or Adelaide.  This is a hybrid role that has a requirement of working at least three days a week in the office. 

Business Analyst – Fund Services 

We will count on you to: 

• Provide specialised domain knowledge in Superannuation Cash, Reconciliations, Operational processes, Investments, and Liquidity to identify current and future state processes, workflows, and systems. 

• Validate requirements, conduct gap analysis, and collaborate with stakeholders to prioritise and address business needs. 

• Support solution design ensuring alignment with business objectives such as efficiency, compliance, and scalability. 

• Lead testing and quality assurance activities including review of test scenarios, acceptance criteria, and defect triage. 

• Act as a liaison between technology, testing teams, and business users to manage change, communicate progress, and support rollout and optimisation. 

What you need to have: 

• CPA/CA qualification or equivalent business experience. 

• Extensive knowledge of Superannuation fund operations, treasury, and accounting. 

• Strong reconciliation and analytical skills with understanding of finance and source systems interactions. 

• Excellent communication, presentation, and interpersonal skills with ability to influence and negotiate. 

• Ability to prioritise workload and work effectively within a team environment. 

What makes you stand out: 

• Working knowledge of Superannuation Administration systems. 

• Functional SQL skills. 

• Experience in report writing, problem solving, and managing broad user base requirements. 

• Demonstrated team focus and people management skills. 

Why join our team: 

• We help you be your best through professional development opportunities, interesting work and supportive leaders. 

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. 

• Our scale enables us to provide a range of career opportunities.