🐦 About Birdie

Birdie is the leading home healthcare technology platform that aims to radically transform the lives of older adults. Its all-in-one solution supports around 4.8 million (and growing) care visits every month, equipping care providers with the tools they need to deliver better quality care and improve efficiency across most day-to-day operations. This enables us to collect over 1.5 billion data points on care recipient wellbeing each year, making Birdie the holder of the largest structured community healthcare dataset in Europe.

Birdie was founded in 2017, a B-Corp certified company that leverages technology to reimagine home care. With a total raise to date of $55M, we secured our Series B funding in 2022 led by Sofina, Omers, and Index Ventures, fuelling our mission to transform care.

Recognized for its innovation and impact, Birdie has received numerous accolades, including ranking 6th in the 2023 Deloitte UK Technology Fast 50 and 21st in Deloitte's EMEA Technology Fast 500 in 2024. We joined Tech Nation's prestigious Future Fifty 2024 cohort and was featured in the Sifted 100 list of fastest-growing UK & Ireland startups in 2024. Furthermore, Birdie was named an NHS England Assured Supplier for Digital Social Care Records in 2023 and won the Innovative Solutions in Home Care Award at the 2024 Leaders in Care Awards.

Check out our values and join us at Birdie as we continue to push the boundaries of what's possible in home healthcare. Together, we will continue to make a meaningful difference in the lives of millions.

🚀 Your mission at Birdie

Your mission will be to give Birdie customers insight into the quality and efficiency of the care they deliver, highlighting where and how they can improve. You’ll be attacking this as part of a small, dedicated analytics product squad including a product manager and a data engineer.

The team will rely on you to bring their ideas for success metrics to life. You’ll be responsible for designing and implementing the full flow of data—from ingestion to transformation, and finally, presentation. As a trusted expert, you will guide the team in ensuring that metrics are not only easy to understand but also actionable. This includes designing drill downs to allow customers to uncover meaningful insights and drive informed decisions. Your work will play a critical role in turning data into an empowering tool for improving care delivery.

🦸‍♀️ How you will contribute

• You will have a passion for empowering people with data and a curiosity for understanding how data can better improve their world. You will need to rapidly develop a deep understanding of the care provider goals and think of innovative ways to measure their progress towards these goals. To grow your understanding of healthcare at home it will be crucial to build strong relationships with Birdie’s product managers as well as shadowing sales and support calls with Birdie customers.

• You’ll also have a meticulous approach to developing data products, ensuring users can fully trust the data & insights provided. You’ll need to quickly acquire a detailed understanding of available data sources and any relevant limitations. Cultivating good relationships with product delivery engineers will be critical - enabling your work to benefit from their expertise either via pair programming or code reviews.

• The problems you will be working on have not been solved before in Health-tech. A willingness to experiment, embrace challenges, and continuously grow in your role will be essential. You should be skilled at breaking down large complex projects into manageable and well-defined subtasks giving visibility of the scope mount of work and enabling other team members to contribute.

• You should be passionate about coaching those around you to improve their technical competencies - proactively reaching out to colleagues to see how you can make them more effective in their roles.

🤩 We'd love to hear from you, if you:

• Possess advanced SQL skills, capable of efficiently transforming large raw event based datasets. You should be highly familiar with using profiling tools to identify bottlenecks and optimise query runtimes.

• Have expertise in using DBT for developing well-documented, easy to use data models. You should also be well practiced leveraging schema and unit testing to ensure data quality. An ability to create data projections based on raw events will be essential.

• Are highly proficient with BI tools like Looker, Power BI, or Tableau with an eye for making intuitive dashboard interfaces. You should have experience conducting user acceptance testing to uncover and address usability challenges with dashboards.

🙌 What are the benefits?

People are our core strength. We are social entrepreneurs, boasting an outstanding culture with strong values (B-Corp certified). We offer intentional benefits and invest in our team's growth, satisfaction and ability to thrive:

✨ Compensation

Our salary packages are competitive, the role is £83k - £90k per annum. We also grant generous stock options to any permanent employee at the end of the probation period. We adjust salaries based on the cost of living index for employees based outside of the UK.

🏝 Location

This role will need to be based in the UK. We organise regular in-person events and online socials to make sure you can meet up with peers.

Birdie does not currently support any visa applications and therefore we do require permanent right to work in the UK.

🌱 L&D budget

Learning an growing is a fundamental part of Birdie life. You'll have an annual personal development budget to put towards books, courses, trainings and conferences; continuous coaching within the team and with external experts.

🏡 Work From Home budget

Making your workspace comfortable is important to us, you’ll have access to a WFH equipment budget to ensure you have what you need.

🌴 Paid time off

We offer 33 days of holiday (inclusive of bank holidays) and close between Christmas and New Years outside of this. We also support you in celebrating the big moments, all Birdies get an extra “Birthday” day off and can choose to take it at any point in the year.

🫶🏻 Birdie giving days

Birdie is a B-corp and we care deeply about ethical and social impact. Birdie will pay you for 2 days of volunteering to a cause you’re passionate about each year.

🌍 Sabbaticals

We want Birdies to stick around for a while! After 4 years you can choose to take a sabbatical of up to 3 months.

👩‍⚕️ Private health insurance & Gym and wellbeing discounts

Comprehensive health insurance with AXA that covers many physical and mental health costs. Gym discounts and numerous other wellbeing perks via Happl.

🚲 Cycle to work scheme

Birdie will buy a bike up-front and you can salary sacrifice to pay-off over the next 12-36 months

👼🏽 Parental Leave

Highly favourable parental leave policy; once you have spent twelve consecutive months on our payroll, primary caregivers are entitled to 26 weeks of parental leave at 100% of your usual salary and secondary caregivers are entitled to 12 weeks of parental leave, at 100% of your usual salary.

🐣 Fertility Leave

Birdie recognises the emotional and physical challenges of fertility treatment and investigations, and supports all Birdies by offering 5 additional paid days of leave.

👵🏻 Employer pension contribution

Birdie contributes 4% of your salary to your pension when you contribute 5% (UK Birdies)

⛷ Frequent company socials, trips and meals

We organise many socials, quarterly retreats and annual company-wide retreats

🤗 Exceptional culture

We see ourselves as social entrepreneurs shaping a new kind of organisation: caring, responsible yet fostering excellence. Read The Birdie Way to learn more.

🌈 Diversity, Equity, Inclusion and Belonging

At Birdie, we're committed to creating an environment that promotes diversity, equity, inclusion and belonging.

It's essential to us that you’re able to bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise and all applicants will be considered for employment without attention to these aspects.

If you have any questions regarding the interview process, or if you need any reasonable adjustments to be made, please don’t hesitate to contact us.