Company:
Marsh
Description:
Marsh operations - RSA Insurance broking – Fiduciary Invoicing
Marsh McLennan Global Services India Private Limited is seeking candidates for the following position based in the Mumbai office:
Senior Analyst - Insurance Operations
What can you expect?
- An opportunity to understand end to end lifecycle for Insurance Broking
- A place to enhance your knowledge on work which is undergoing transition
- In the first month, we expect you to understand the service or process. Learn about risk associated with service and deeper understanding of workflow by the end of second month of joining and within three months we would want you to become a process expert with knowledge on at least one of the Lines of Business
- We have robust training around understanding insurance concepts and business knowledge
What is in it for you?
- Learn about new system and process
- Enhance your skills via various development programs offered in-house
- Opportunity to build on your insurance knowledge through CII course
- All benefits as per the location HR policy will be applicable
We will count on you to:
- Manage own queue of work to ensure timely delivery on all cases as per SLA
- Understand and process cases as per process guidelines and checklist
- Deliver on KPI’s as per company standards
- Escalate delays and queries appropriately after due investigation
- Perform quality checks as per process requirement
- Identify opportunities for process improvements with a view to provide better client services
- Participate in process update sessions, Process Knowledge Tests, training and coaching sessions
- Ensure adherence to policies & procedures as per organization’s standards and SOPs
- Ensure operational risks are highlighted on time and escalates the same to proper authorities for corrective action
- Adhere to data and information security guidelines
What you need to have:
- Good verbal and written communication skills
- Attention to detail
- Ability to learn new processes and systems, ability to adapt to change
- Ability to prioritize and organize tasks
- Ability to work independently and as a part of a team
Education: Graduate
Experience: 1-2 years of experience in insurance broking domain
What makes you stand out?
- Analytical ability
- Good working knowledge of MS Office particularly Word & Excel
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.