Posted:
9/26/2025, 4:06:39 AM
Location(s):
Boston, Massachusetts, United States ⋅ Massachusetts, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
What You'll Do
Provides a wide range of support within a functional area.
Reviews sworn statements and waivers for completeness and correctness.
Verifies information on sworn statements and waivers for validity.
Reconciles waivers submitted with lender expectation, amounts previously paid and remaining monies.
Determines amount to be paid at each draw upon review of supporting documentation.
Disburses funds from lender draw to appropriate parties.
Orders and reviews verbal updates prior to disbursement of any funds.
Prepares commitment endorsement reflecting current status of title, taxes and insured amount.
Raises any conditions on endorsements per verbal update.
Responsible for clearing title impediments with lenders and owners prior to issuing a commitment endorsement.
Follows functional area’s processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations.
Actively contributes to the results of a team and works toward achieving goals and objectives.
Additional duties as requested by Management.
What You'll Bring
Working knowledge of fundamental concepts, practices and procedures of department/field
Ability to read, analyze, and interpret title commitments, purchase agreements and legal documents
Ability to respond to common inquiries or complaints from customers
Ability to effectively present information in written and oral form to our internal and external customers
Ability to use fractions, percentages and ratios to calculate commissions, tax pro-rations and costs associated with a closing transaction
Ability to collect data, establish facts, define problems and draw valid conclusions
Ability to identify and solve problems and to deal with both abstract and concrete variables
Good verbal and written communication skills
Establishes effective working relationships at the work group level
High School diploma or equivalent
Six months to 3 years of related experience and/or training
Resident Agent License desired
Pay Range: $21.62-$28.83 hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
#LI-SD1
Website: https://www.firstam.com/
Headquarter Location: Santa Ana, California, United States
Employee Count: 10001+
Year Founded: 1889
IPO Status: Public
Industries: Financial Services ⋅ Insurance ⋅ Property Insurance ⋅ Real Estate ⋅ Real Estate Investment