We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.
That is exactly what we are tackling as t-fam! Making sure that our 17+ million users have the best experience in crafting their own adventure.
The Payment team covers crucial operations within PROP—Payment, Refund, Order, and Promo management.
Our Post-Purchase Journey team is responsible for enhancing the user experience across key post-purchase touchpoints such as the Order List, Order Details, and Admin Care interfaces. This team focuses on optimizing the display and user interface elements, particularly in the App and Front-End (FE) environments, ensuring users and Customer Service (CS) have seamless interactions.
You will work closely with various teams to deliver clean, intuitive, and responsive designs that directly influence user satisfaction and operational efficiency. The impact of your work will be felt across critical metrics like customer satisfaction, retention, and overall user engagement.
In the event that you haven’t received any updates after 3 weeks, your data will be kept and we may contact you for another career destination. Meanwhile, discover more about tiket.com on Instagram, LinkedIn, or YouTube.