Posted:
9/15/2025, 5:07:39 PM
Location(s):
Adelaide, South Australia, Australia ⋅ South Australia, Australia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Sandvik
Product Support Advisor – Pooraka, SA
The role
As a key liaison between Sandvik and our customers, you’ll engage with stakeholders across all levels of the customer organisation. Your primary goal is to maximise the functionality and reliability of Sandvik equipment, while remaining mindful of operational costs. You’ll play a pivotal role in delivering outstanding customer service by facilitating clear communication between Sandvik and our clients. This includes partnering closely with the customer’s Maintenance Management Team to drive continuous improvement in equipment performance. This position is based out of our Pooraka office, with regular travel to customer sites. Flexible roster options are available: 7 days on / 7 days off, or 8 days on / 6 days off.
Areas of responsibility
Your profile
Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.
Our Company and Culture
Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.
Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.
We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.
Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.
Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.
For further information about the role please reach out to Talent Acquisition Specialist Ivy Chau @ [email protected]
Applications close: 07 October 2025, or prior if ideal candidate selected.
Website: https://jobblitz.de/
Headquarter Location: München, Bayern, Germany
Employee Count: 1-10
Year Founded: 2017
IPO Status: Private
Industries: Human Resources ⋅ Online Portals ⋅ Recruiting