Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : Service Excellence
Good to have skills : NA
Minimum 18 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Oracle Cloud Service Excellence Lead, candidates should have a proven track record in leading large-scale, complex, multi-technology (primary being Oracle Cloud) implementations, transformations, and migrations as Service / Process excellence specialist. Should have been the process champion in driving the adoption of TDLC, Agile, or SAFe methodologies, ensuring adherence to sprint cycles, milestones, and process standards. This role is critical for turning around RED /AMBER projects requiring the ability to assess the current state, define recovery solutions, and execute recovery plans with minimal impact on cost, schedule, and scope. Key Responsibilities: 1. Service Excellence Lead • Ensure adherence to Accenture’s delivery methodologies, quality standards, tools • Lead from front defining and driving alongside delivery team for adoption of TDLC, Agile, or SAFe methodologies, process standards and tools adoption • Drive project governance, process compliance, contract (SOW) compliance, risk management, and process compliance • Led Steering Committees, weekly executive connects • Provided strategic and hands-on leadership to address challenges across programs • Proactively identify delivery risks and implement preventive or corrective actions • Ensure compliance with internal audits, InfoSec requirements, and quality gates 2. Stakeholder Management • Built and maintained trust with internal and external stakeholders through structured communications, governance routines, and proactive engagement • Led Steering Committees, weekly executive connects, and status reviews to ensure transparency, alignment, and stakeholder confidence 3. Innovation & Thought Leadership • Deep understanding of Agile and SI delivery principles with a focus on transformation excellence, governance • Leveraging Agentic AI / Gen AI to automate the repetitive tasks Professional & Technical Skills: • Strong Experience in Oracle Fusion Cloud SI programs • 20 years total experience, with 15+ years in Service excellence in Oracle SI programs. Of these 15 years at least 7 years should be in Oracle fusion / Cloud as Service Excellence Lead • Hands on Experience in at least two major Oracle Solutions SI Programs as turn-around Delivery specialist • Hands-on techno-functional consultant in at least 2 of Oracle fusion modules Additional Information: • PMI, PRINCE2 or equivalent certification Relevant platform certifications Oracle • A 16-year full-time education is required • Position Open across PAN India

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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