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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The core role of the Senior HSSEQ Manager is to work with the Head of HSSEQ Risk Operations in delivering the overarching health and safety compliance objectives of the UK Workplace Risk & Resilience Team and KPI’s identified in the client Management Services Agreement (MSA). The role will include direct line management of 5 HSE Manager and will support the operational site-based teams with the delivery of key objectives in maintenance of risk management platforms and our ISO 14001/45001 certified Integrated Management System (IMS).
 

The role will be responsible for monitoring, risk management and auditing the health, safety and environmental management activities to agreed performance standards. In particular, the focus will be collaborative working with site management teams, surveying team and service partners to drive compliance performance and best practice. The role will also require an element of training management and delivery, as JLL offer comprehensive induction and refresher training to staff.
 

Security intelligence is now forming part of the wider Workplace Risk & Resilience Services and, whilst we have specific resource in this area, the Senior HSSEQ Manager will have an opportunity to engage, learn and develop in this area too.
 

Property Management is transitioning into a Global service line within REMS (Real Estate Management Services) and active contribution to transition projects and global / EMEA regional projects will be part of the role where required.

ACCOUNTABILITIES

Client Service

To understand the Management Services Agreement (MSA) and ensure that JLL liabilities are being managed in relation to health, safety, security and environment issues. The role will include liaising directly with clients and supporting them in achieving their HSE goals and objectives.
 

Risk Management

• Ensuring that operational site teams are managing the risks identified, providing support and advice where needed.
• Ensuring the risk management platform is kept up to date and operating within agreed parameters.
• Interrogation of our risk management platform (Vision by JLL) including running regular reports and working with the HSSE Team, site team and service partners in managing the compliance risks to conclusion.
• Providing risk liability reports and support where necessary.
• Ensuring that accidents and incidents are being reported and investigated in accordance with the agreed operational procedures, overseeing and providing practical guidance on root cause analysis.
• As part of the HSE team to help manage any serious incidents at sites to a conclusion, leading the ‘fair and just’ investigations where necessary and reporting to the management team on issues and root cause they may need to address, and where required work with enforcement agencies.
• Reviewing audit results and reporting on trends to the Head of Risk Operations.
• Ensuring effective communication plans are developed and delivered as required.
• Driving our S.A.F.E.R culture programme collectively across the business function.
• Assisting in the review and production of technical HSSE operating documents and best practice guidance information to ensure compliance with latest guidance.
• To monitor and work with external Health, Safety, Security and Environmental consultants to make sure the liabilities of JLL are being adequately identified, addressed, managed, and are cost effective. Report non-compliance with agreed practices to the Head of HSE Risk Operations Lead.
• Contribute to the effective implementation of wider Global or regional initiatives and HSSEQ transition programmes.
• Providing specialist advice on key risk areas such as asbestos; CDM and events management.
   

 HSSE Management / Audit Programme

• Manage the internal audit programme of sites with site-based teams in accordance with agreed work programmes and criteria.
• Line management of 5 HSE Client support managers; agreeing and monitoring objectives aligned to the PM UK and Global requirements.
• Support the site-based teams to ensure they have effective risk mitigation controls in place.
• Ensuring that any outgoing properties have had an audit carried out within that service charge year.
   

 Training

• Work with the Head of Risk Operations to maintain a training needs analysis for the portfolio, identifying relevant training provision and assist with tracking.
• Prepare material, facilitate and deliver training courses and update briefings as required.
• Coordinate the delivery of regular training sessions to various operational management teams.
• Undertake any other training duties as required by the Head of HSE Risk Operations

QUALIFICATIONS, SKILLS AND EXPERIENCE

• NEBOSH General Diploma level or Degree level Equivalent.
• NVQ Level 6 Diploma in Occupational Health and Safety practices.
• Member of IOSH is essential, Grad IOSH and working towards CMIOSH is preferred.
• Experience in training and facilitating courses.
• Practical understanding of property management would be an advantage.
• Good working knowledge of Microsoft Word, Excel, and Outlook essential – working with database platforms and integration of such systems useful.
• Strong numerical and report writing skills.
• Must be customer-service driven and have excellent communication skills.
• A team player with excellent interpersonal and influencing skills who interacts effectively with colleagues and clients.
• Ability to work independently with minimal supervision when necessary.
• Ability to work under pressure, manage time and assist the team in meeting deadlines.
• Contractor management experience
• Practical safety management leadership
• Problem solving, critical and logical thinking.

Location:

On-site –London, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [email protected] or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process.   Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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