Posted:
7/24/2025, 1:13:25 PM
Location(s):
Sydney, New South Wales, Australia ⋅ New South Wales, Australia
Experience Level(s):
Senior
Field(s):
Operations & Logistics
Permanent role, based in either Sydney or Perth
Hybrid Working
Join a high-impact team within the Retail Operations (RO) division of the Chief Operations Office (COO), the engine room of the CBA Group. The RO Risk Advisory team is accountable for the provision of trusted advice to the RO business to strengthen their risk and compliance capabilities and optimise the risk and control environment. As a trusted risk advisor, you’ll play a key role as the Top of House (TOH) lead where you will provide central support for all teams across RO and help strengthen RO’s risk and compliance environment.
Day to day responsibilities
Regulatory and Policy Change
Lead the engagement with central teams to interpret and assess the impact of regulatory and policy changes to RO.
Co-ordinate and implement the changes in RO to ensure compliance.
Operational Risk & Compliance
Design, implement, and assess controls aligned to operational and compliance risk frameworks.
Drive control uplift initiatives and support control assurance activities and maintain compliance arrangements and obligations, ensuring adherence to Policies, procedures, laws, regulations, and industry codes.
Lead structured root cause analysis and resolution planning for incidents and issues.
Complete Risk and Control Self Assessments (RCSA’s) and Compliance Self Assessments (CSA’s).
Risk Advisory & Change Management
Lead and own risk assessments for business and Product change initiatives under the Change Management Risk Standard (CMRS).
Advise on emerging risks and control implications, ensuring risk mitigations are embedded early and influence cross-functional stakeholders (Product, Tech, Delivery) with clear, actionable risk advice.
Perform and lead proactive risk identification initiatives, such as risk deep dives.
Governance & Reporting
Draft reports and deliver insights through dashboards and trend analysis to inform senior stakeholders and governance forums such as NFRC.
Enhance data quality across systems and support external assurance activities (Line 2 reviews, audits).
What you’ll bring
We’re looking for a candidate who combines technical depth, commercial practicality and strong stakeholder influencing skills:
Proven experience at a manager level in operational risk and compliance within financial services.
Strong communication and advisory skills, with the ability to influence and collaborate across business units and senior stakeholders
Resilience, adaptability, and the ability to navigate complex stakeholder dynamics are key to success in this role.
Tertiary qualifications in risk, business, or related disciplines and professional certifications are advantageous.
Your Development:
At CommBank, we’re committed to building a diverse and inclusive workforce reflecting the customers, businesses and communities we serve. We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. As a value’s driven organisation, we nurture and support our people through focusing on skill and talent development, collaboration, flexibility and internal promotion.
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Website: https://commbank.com.au/
Headquarter Location: Sydney, New South Wales, Australia
Employee Count: 10001+
Year Founded: 1911
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Finance ⋅ Financial Services ⋅ Wealth Management