Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : Ping Identity
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Ping Federation IAM Engineer, your typical day involves in providing L2 operational (break/fix) support for enterprise access management and federation services across the Ping Identity suite, ensuring high availability and timely resolution of user and
application authentication issues in a 24 7 support model.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Provide 24 7 keep-the-lights-on support aligned to defined incident priorities and incident management processes
- Resolve L2 incidents and service requests related to authentication, authorization, SSO, and federation for SAML and OIDC integrated applications
- Administer and operate Ping Identity components including PingFederate / PingOne (SSO), PingAccess, PingID, PingDirectory, PingDataSync, Ping Directory Delegated Admin, Ping Directory Proxy, and related services
- Perform routine operational tasks including platform maintenance, log monitoring, defect tracking, issue remediation, and health checks
- Support application onboarding activities, including onboarding validation, configuration checks, and operational readiness for newly federated applications
- Support operational tasks for OIDC self-service onboarding, Delegated User Admin (DUA) group management, and user credential or device management self-service issues
- Execute smoke testing and pre/post validation activities for platform upgrades, patches, and infrastructure changes
- Maintain and support pre-production environments (Development, Test, UAT) for validation and readiness
- Follow enterprise change management standards for configuration updates, releases, and planned changes
- Create and update operational documentation, configuration history, SOPs, and KBs, including documentation for L1 support teams
- Coordinate with Ping OEM support for product-related issues and assist with resolution tracking and communication

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Ping Identity.
- Experience with identity and access management solutions and their integration within cloud environments.
- Hands-on operational experience with the Ping Identity platform (PingFederate, PingAccess, PingID, PingDirectory, PingDataSync)
- Working knowledge of SAML and OIDC federation flows and application SSO
troubleshooting
- Experience with log analysis, monitoring, and routine platform health checks
- Familiarity with ITSM processes for incident, request, change, and problem management
- 6+ years of experience in enterprise federation and access management services

Additional Information:
- The candidate should have minimum 2 years of experience in Ping Identity.
- Preferred: Ping Identity certification relevant to access management and federation (e.g., PingFederate, PingAccess, or PingDirectory)
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.