Job Description:

Full Time | 7:00am–3:00pm (with flexibility as required)
Join a Global Leader in Materials Processing – Terex Jaques

Are you ready to take the next step in your career with an innovative, people-focused global organisation? Terex Jaques is looking for a skilled and motivated Service Manager to join our Eagle Farm team. This is a fantastic opportunity to play a key role in supporting our customers, leading a dedicated service team, and contributing to the growth of a respected industry leader.

At Terex Jaques we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

As our Service Manager, you will be the key point of contact for delivering exceptional service and aftermarket support across our range of crushers, feeders, and screens. You’ll lead our service technicians, ensure high-quality repair and maintenance outcomes, and help uphold Terex’s reputation for excellence.

What you will do:

• Customer Service - Building strong relationships, providing quotations, and ensuring on time and quality work is completed.

• Workshop & Field Service Leadership - You will oversee all workshop and field servicing and commissioning works, including reporting and inspections while maintaining a safe, organised work environment while ensuring all service work meets quality, safety, and time requirements.

• Technical & Administrative Execution - Managing each job in the ERP system, planning and documenting work requirements, reviewing job costs to ensure accurate invoicing.

• Communication, Reporting, & Planning - Providing clear updates on job progress, while managing and reporting customer disputes, conducting market research, supporting annual service planning and budgeting with support from management.

• People Leadership & Safety - Leading and mentoring our service technicians, providing technical guidance and training, which driving continuous improvements in workplace health and safety.

What you’ll bring:

• Mechanical trade qualification or equivalent experience.

• Minimum 5 years' experience as a mechanical fitter with proven leadership capability.

• Experience in mineral crushing and screening (highly desirable).

• Proficiency in MS Office; ERP experience preferred.

• Willingness to travel as required.

Why Terex?

Terex is a global manufacturer committed to creating products that support the construction, energy, recycling, and materials management sectors—while helping customers reduce environmental impact through electric and hybrid offerings.

Working with Terex means joining a company that values:
Diversity, Equity & Inclusion | Safety | Integrity | Respect | Servant Leadership | Courage | Citizenship | Continuous Improvement

We support your growth with ongoing training, development opportunities, and communities like Women@Terex, fostering connection and career advancement.

It’s an exciting time to join the expanding manufacturing industry—come be part of our journey.

This above description is non-exhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
 

How to Apply
To apply for this role and view all available positions within Terex, please visit our careers page: http://jobs.terex.com
Terex is an equal opportunity employer, and appointments are based on merit. We value diversity and welcome applications from all sections of our community.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

Terex Corporation is a global industrial equipment manufacturer of materials processing machinery, waste and recycling solutions, mobile elevating work platforms (MEWPs), and equipment for the electric utility industry. We design, build, and support products used in maintenance, manufacturing, energy, minerals and materials management, construction, waste and recycling, and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization, and offer complementary digital solutions, designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, and Asia Pacific and sold worldwide.

At Terex, we fully embrace the increasingly diverse world around us and strive to create an empowering and welcoming workplace culture. We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact.

While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It's an exciting time to be part of the expanding manufacturing sector - come join us!

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.