Posted:
12/17/2024, 4:00:00 PM
Location(s):
Bentonville, Arkansas, United States ⋅ Arkansas, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Position Summary...
What you'll do...
Immigration sponsorship is not available in this role
About Team:
Our team is responsible for supporting suppliers. merchants, and cross-functional teams with certificates of insurance, onboarding, profile maintenance, agreements, ticket resolution, system enhancements, reporting, and special projects for US Goods For Resale (GFR). We are responsible for communications tied to our strategies and processes, ensuring suppliers and merchants are informed of any pertinent changes to systems and processes. We develop and govern supplier education resources, implement enhanced education systems, and deliver live training with relevant topics to ensure our suppliers are working with Walmart optimally. We are also responsible for ownership and development of the Category Advisor program, ensuring accurate access, education, governance, and reporting.
What you'll do:
Oversee supplier compliance processes, including monitoring and processing certificates of insurance, ensuring accuracy and authenticity, and addressing lapses for domestic national suppliers.
Review of financials to determine if the policy should be accepted, high deductible or self-insured retention should be permitted, and executing the screening and verification of level of product liability insurance
Provides advice on supplier insurance requirements and processes by answering questions related to insurance certificates on domestic national suppliers
Provides documentation to support legal inquiries by providing certificates of insurance to Claims Management Inc. and Legal
Tier 2 support for internal stakeholders and insurance and vendor contract execution questions
Supports vendor experience improvement (certificates of insurance, onboarding, contracts and key performance tools)
Orchestrate cross-functional projects by collaborating with teams, gathering data, developing solutions, and ensuring deliverable implementation while reporting progress to leadership.
Foster strong relationships with key stakeholders like buyers, suppliers, and senior leaders through effective communication, education, and alignment with business goals.
Proactively identify and resolve supplier issues by determining root causes, providing guidance, implementing sustainable resolutions, conducting risk analysis, and developing mitigation plans in partnership with cross-functional teams.
Demonstrate expertise by providing advice, supporting customer and business needs, building commitment, and adapting to changes while modeling compliance with company policies, procedures, mission, values, and ethical standards.
What you'll bring:
Associate’s degree in Business or related field OR 1 year’s experience in business management, project management, customer service, or related area.
Experience with Microsoft Suite
Build strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences
Maintain and promote the highest standards of integrity, ethics and compliance
Deliver results while putting the customer/member first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers/members.
Adopt a broad perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans.
Implement and support continuous improvements and willingly embrace new digital tools and ways of working.
Nice to have: Experience working with merchants and suppliers
Nice to have: Experience with contracts and insurance documents
Nice to have: Experience with PowerBI and Tableau
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits:
Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $50,000.00-$95,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Associate’s degree in Business or related field OR 1 year’s experience in business management, project management, customer service, or related area.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Customer Service, Supplier Diversity Initiatives, WalmartWebsite: http://www.walmart.com/
Headquarter Location: Bentonville, Arkansas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping