Job Title: Account Manager - Data Center / Semiconductor

Location: Tokyo, Japan

Employment Type: Full-time

Job Summary

The Account Manager for Data Center / Semiconductor Industries will be responsible for managing key accounts, driving revenue growth and fostering long-term relationships within these industries. This role requires a deep understanding of industry dynamics, a strong strategic mindset and proven experience in sales and account management to support the company’s expansion and market share within these industries.

Key Responsibilities

• Sales Budget and Business Development Management:
  Effectively manage the sales budget for assigned accounts to achieve revenue targets and pipeline growth. Build and strengthen relationships with both potential and existing clients to drive revenue growth and expand market share. Understand client needs and provide customized solutions to ensure long-term success.

• Revenue Generation & Strategic Planning:
  Develop and implement strategic account plans that drive revenue growth, increase market share, and build sustainable, profitability-focused relationships.

• Account Strategy Execution:
  Lead the development and execution of account plans, coordinating with cross-functional teams to meet client expectations and achieve growth objectives.

• Business Insight & Risk Management:
  Understand key business drivers, including emerging risks (e.g., sustainability, digital transformation, cybersecurity, etc.), and translate these into actionable opportunities that align with customer and company objectives.

• Sales Strategy Development:
  Contribute to the formulation of multi-year sales strategies for the industries, adapting to market changes and client needs to maximize growth opportunities.

• Forecasting & Reporting:
  Consolidate and provide accurate revenue forecasts and pipeline reports, ensuring transparency and alignment with the company’s financial objectives.

• Proposal Leadership:
  Lead the preparation of bid proposals, benchmarking processes, and commercial negotiations to secure contracts that meet strategic goals.

• Performance Management:
  Set performance targets for assigned accounts, conduct regular reviews, and address performance-related issues to ensure optimal productivity and client satisfaction.

• Customer Retention & Growth:
  Develop long-term strategies for customer retention, leveraging insights to drive future opportunities and foster growth within the customer’s business.

• CRM (SFDC) Management:
  Maintain and regularly update accurate data within the CRM system to ensure comprehensive tracking of contacts, opportunities, proposals, and costings.

Key Performance Indicators (KPIs)

• Achievement of assigned sales budget and revenue growth targets.

• Accuracy and timeliness of sales forecasts and pipeline reports.

• Success rate in forecasted opportunities.

• Customer satisfaction and retention rates.

• Effective management and updating of SFDC data accuracy and completeness.

Important Working Relationships 

In addition to maintaining strong working relationships with all regional Sales, Marketing, Solution Strategy, Global Business Development and Consultants, the Account Manager will maintain a close working relationship with the regional Technical Pre & Post Sales organisation to ensure accurate communication of requirements and client expectations.  

Knowledge, Skills & Experience Required 

• You will possess experience (at least 10 years) in sales or account management roles selling software solutions serving the Data Center and Semiconductor Industries. 

• You must be passionate about the customer’s business and must be able to investigate and uncover their most important problems to solve, matching AVEVA’s solutions to them where appropriate. 

• You will preferably be degree qualified or have a professional qualification. 

• You will be a self-starter, able to work to develop new and existing client engagements through the entire sales cycle. 

• You will have sound commercial and analytical skills to help identify market trends and opportunities for your nominated territory, refining business and account plans to exploit such opportunities. You will be experienced in assessing commercial and legal risk and taking steps in negotiations to minimise / mitigate same from our business undertakings. 

• You will have a positive and determined approach to researching and analysing new business opportunities and then marshalling the resources to pursue and close the business. 

• You will have strong communication skills in all forms – written, oral, email, presentation, and have strong English language skills. 

• You will be personable, be a strong team player and be able to conduct challenging business and commercial conversations with customers in a positive manner.