Concession Supervisor

Posted:
9/9/2024, 6:40:37 AM

Location(s):
Florida, United States ⋅ Jacksonville, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

POSITION:           Concession Supervisor  

DEPARTMENT:  Food & Beverage            

REPORTS TO:     Food & Beverage Manager

FLSA STATUS:    Part-time/Hourly/Non-exempt

Summary

ASM/SAVOR, the leader in privately managed public assembly facilities, has an excellent and immediate opening for the Concession Supervisor or ASM Jacksonville. Responsible for assisting the food and beverage manager to oversee all concession functions. 

Essential Duties and Responsibilities

  • Train, schedule, and supervise concessions food and beverage staff
  • Assist in settling concessions event paperwork per event
  • Maintains correct stock levels utilizing prior sales history
  • Assists supervisor with day to day operations
  • Monitor compliance with health and fire regulations regarding food preparation and serving
  • Works with other supervisors on distribution of all products to stands and bars
  • Ensures all POS systems are in proper working condition prior to the event
  • Understanding of Quest POS system BOH/FOH operations
  • Ability to operate and finalize events in Quest POS system
  • Accurately reviews quality product before serving to customer
  • Ensure health codes and liquor laws are followed
  • Establish and maintain positive client relationships
  • Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must have attention to detail
  • Must have good oral and written communication skills
  • Must have ability to add, subtract, multiple and divide
  • Must have strong customer service skills
  • Must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events.
  • Must have strong interpersonal skills
  • Must have good organizational skills
  • Must have basic working knowledge of cash register and cash handling procedures
  • Must be compliant with health codes
  • Must complete Alcohol TEAM Compliance Training
  • Must be able to pass a background check to include a credit history report and meet corporate minimum requirements

Education and/or Experience        

  • Four year college degree preferred
  • Two years of customer service experience 
  • Understanding of survey based measures (Guest Experience)
  • At least two years of experience in Quest POS software
  • Must have two years of management experience in food and beverage
  • Must have Serve Safe certification (Mangers Certification)
  • Must be Excel and Microsoft proficient

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Note

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Applicants that need reasonable accommodations to complete the application process may contact

904-630-3900

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

To Apply: https://www.jaxevents.com/p/about/employment

Recruiter- Sonya Brown

ASM Global Jacksonville

300 A. Philip Randolph Blvd

Jacksonville FL 32202

Applicants that need reasonable accommodations to complete the application process may contact

 904-630-3900

ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.