JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview

The Facility Assistant serves as the first point of contact for JLL's office environment, creating a welcoming atmosphere while providing administrative and operational support for facility management functions. This role combines professional front desk/reception responsibilities with practical facility assistance tasks.

Key Responsibilities

• Greet and welcome visitors, employees, and clients in a professional and courteous manner
• Manage the reception area, ensuring it remains clean, organized, and presentable at all times
• Process visitor sign-ins according to security protocols and notify appropriate staff of arrivals
• Answer, screen, and direct incoming calls through the multi-line phone system
• Coordinate meeting room bookings and prepare conference rooms for meetings
• Assist with basic facility maintenance requests and coordinate with appropriate service providers
• Assist with facility maintenance supervision (vendors and landlord)
• Monitor and maintain office supplies inventory, budget, placing orders as needed
• Support mail distribution, courier services, and package handling
• Help coordinate office events and catering arrangements
• Perform light administrative duties including data entry, filing, and document management
• Assist with facility-related projects and initiatives as assigned
• Support workplace safety procedures and emergency protocols

Qualifications

• Bachelor's degree completed or in progress in a related career
• 1-2 years of experience in a receptionist, customer service, or administrative role
• Proficiency with Microsoft Office applications (Outlook, Word, Excel)
• Experience with office equipment including multi-line phones, copiers, and scanners
• Strong written and verbal communication skills
• Professional appearance and demeanor
• Excellent organizational skills with ability to multitask efficiently
• Customer-focused attitude with strong interpersonal skills
• Basic understanding of facility operations preferred
• English is a plus

Physical Requirements

• Ability to remain stationary at a desk for extended periods
• Occasional lifting of packages and supplies up to 15 pounds
• Moving throughout the facility to assist with various tasks

Work Environment

• Professional office setting
• Monday to Friday schedule with occasional flexibility required
• Fast-paced environment requiring adaptability and problem-solving skills

Location:

On-site –Belen, CRI

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.