Shape what’s next in dental technology.

Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. 

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. 

As the Director of Product Management, you will set the strategic vision and direction for the Eligibilities portion of the RCM portfolio and lead a team of Product Managers to deliver measurable business and customer impact. You are an experienced product leader with customer empathy, systems thinking, and a track record of scaling SaaS RCM platforms in complex environment – and translating strategy into consistent, high-quality execution.

In this role, you will operate as a portfolio leader – aligning long-term strategy with disciplined execution, building repeatable delivery systems, and ensuring our investments drive meaningful outcomes for dental practices across the U.S. You will collaborate closely with engineering, design, product marketing, sales, customer success, support, and executive leadership to bring differentiated solutions to market on time, at quality, and with measurable adoption and financial impact.

The Product Management team at Henry Schein One translates customer needs and market opportunities into a cohesive strategy and roadmap that delivers value across the dental ecosystem. As a Director, you will elevate product craft, drive cross-functional alignment, and ensure your team executes with clarity, accountability, and customer focus.

This position will be remote in the United States with up to 20% travel.

What You Will Do
Portfolio Leadership & Strategy

• Own the vision, multi-year strategy, and performance of the Eligibilities product portfolio

• Define and communicate a compelling roadmap aligned to company objectives, financial targets, and customer outcomes

• Balance innovation, technical investment, and operational excellence to scale the Eligibilities platform

Team Leadership & Development

• Recruit, develop, and lead a high-performing team of Product Managers

• Establish clear expectations, operating rhythms, and performance standards

• Coach and mentor PMs to elevate strategic thinking, customer discovery, prioritization rigor, and executive communication

• Build a culture of accountability, curiosity, and continuous improvement

Customer & Market Insight

• Champion a deep understanding of customer needs, workflows, and pain points through structured discovery and research

• Use data, analytics, benchmarking, and competitive insights to inform strategic decisions

• Ensure the voice of the customer is embedded in every stage of the product lifecycle

Execution & Cross-Functional Leadership

• Partner with Engineering and Design to deliver high-quality, scalable solutions with predictable release cycles and clear success criteria

• Translate portfolio strategy into actionable quarterly plans with defined milestones, KPIs, and ownership

• Ensure disciplined prioritization, scope management, and trade-off decisions to protect delivery timelines and maximize impact

• Collaborate with Sales, Marketing, and Customer Success to ensure successful launches and revenue realization

• Drive end-to-end accountability from discovery through post-launch adoption and optimization

• Proactively identify delivery risks and remove organizational obstacles to maintain momentum

• Navigate dependencies across business units and influence alignment in a matrixed organization

• Establish feedback loops that continuously improve execution quality, speed, and customer outcomes

Operational Excellence & Communication

• Establish durable operating rhythms, governance models, and portfolio review cadences to ensure alignment and transparency

• Implement metrics-driven product reviews that track delivery predictability, adoption, ROI, and customer value realization

• Communicate progress, risks, and outcomes effectively to executive stakeholders with clear recommendations and decision framing

• Ensure post-launch measurement and continuous optimization are embedded in team workflows

Industry Leadership

• Stay current on Revenue Cycle Management trends, regulatory considerations, and competitive dynamics

• Identify new growth opportunities and partnership models to expand our market leadership

What We Are Looking For

• 10+ years building and scaling enterprise SaaS products, with a track record of delivering measurable business outcomes

• 3–5 years leading and developing high-performing Product Management teams with clear accountability for results

• 5+ years of experience in Revenue Cycle Management solutions

• Bachelor's Degree in a related field preferred

• Demonstrated success owning portfolio-level strategy and translating it into predictable, high-quality execution across complex product ecosystems

• Proven ability to drive prioritization, manage trade-offs, and deliver customer-facing and platform initiatives on schedule while balancing innovation, scalability, and technical health

• Systems thinker who connects long-term vision to quarterly plans, KPIs, and release commitments

• Proven ability to influence without authority and lead cross-functional teams in a matrix organization

• Data-driven decision-maker with financial acumen and the executive presence to clearly communicate progress, risks, impact, and trade-offs

• Proven ability to influence without authority in a matrixed organization, with a customer-obsessed mindset and commitment to developing others

The posted range for this position is $170,000 - $205,000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

What you get as a Henry Schein One Employee

• A great place to work with fantastic people.

• A career in the healthcare technology industry, with the ability to grow and realize your full potential.

• Competitive compensation.

• Excellent benefits package! Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Paid Parental Leave, Short Term Disability, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more.

*Benefits may vary by location or status.

Henry Schein One is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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