BE THE DIFFERENCE
At AIA we do things differently to make a healthy difference in people’s lives. That difference starts with every individual at AIA. We provide an environment and culture that helps our people live well and enjoy a meaningful life, at work and at home. We’re serious about helping people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. If you want to make a healthy difference everyday - for yourself and others - then we want to hear from you.

The Opportunity:

This role offers the chance to contribute to the development and management of competitive, customer-focused, and compliant retail life insurance products. You’ll play a key part in supporting the AIA Product Plan and Risk framework by analysing market trends, researching competitor offerings, and preparing business cases and product reports.

Responsible for assisting in the delivery of a portfolio of sustainable, competitive, customer oriented, compliant and profitable individual retail life insurance products.

To do this successfully you will:

• Answer enquiries from across the business that ensure that accurate information is shared in a timely manner to support a greater understanding of the product.
• Take a leadership role in some product development and remediation opportunities
• Conduct in-depth analysis of competitor offers and identify areas of difference (positive and negative) when compared to what AIA offer.
• Conduct research to support by the team.
• Create Newsletters on common enquiry topics to educate internal stakeholders
• Complaints analysis
• Conduct Product Health Checks
• Assist with projects, for example, updating forms or collateral or completing UAT
• Work closely with Distribution, Marketing, Risk & Compliance, Legal, Operations, Underwriting, Claims, PMO, Actuarial and IT in the performance of all the above tasks.

 

Successful applications will have:

• An understanding of the key drivers of the life, disability and trauma markets in Australia
• Strong time management skills with an ability to manage personal workloads while meeting demanding deadlines
• Strong knowledge of AIA Priority Protection product and knowledge of systems.
• Passion for finding creative solutions, both in terms of products and processes
• Ability to participate in a dynamic team environment.
• Takes pride in the quality of work completed with an eye for detail

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• Access our training and development to build on your current skills
• Career development through internal mobility opportunities
• Work for a business helping millions of Australians and make a difference to someone’s life everyday
• Access additional leave days a year to recharge and refresh yourself
• Enjoy wonderful Health and Wellbeing initiatives that support you
• Work with supportive and inclusive managers

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. 

Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year

AIA Financial Services is a subsidiary of AIA Australia.

AIA is different. Are you?

If you want to be part of an organisation that helps people live better every single day, apply via the link.