Application Support Engineer

Posted:
8/28/2024, 2:03:55 AM

Location(s):
Tamil Nadu, India ⋅ Coimbatore, Tamil Nadu, India ⋅ Hyderabad, Telangana, India ⋅ Bengaluru, Karnataka, India ⋅ Karnataka, India ⋅ Chennai, Tamil Nadu, India ⋅ Telangana, India

Experience Level(s):
Mid Level

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : MuleSoft Anypoint Platform
Good to have skills : Java Enterprise Edition, Java Full Stack Development
Minimum 3 year(s) of experience is required
Educational Qualification : Btech or equivalent

Summary: As an Application Support Engineer for Packaged Application Development, you will be responsible for identifying and solving issues within multiple components of critical business systems using MuleSoft Anypoint Platform. Your typical day will involve troubleshooting, debugging, and resolving technical issues to ensure smooth functioning of the systems. Roles & Responsibilities: - Provide technical support for critical business systems, identifying and resolving issues using MuleSoft Anypoint Platform. - Collaborate with cross-functional teams to troubleshoot and debug issues, ensuring timely resolution. - Develop and maintain technical documentation, including troubleshooting guides and knowledge base articles. - Participate in the design and implementation of system enhancements and upgrades, ensuring compatibility with existing systems and adherence to best practices. - Stay updated with the latest advancements in MuleSoft Anypoint Platform and related technologies, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: - Must To Have Skills: Proficiency in MuleSoft Anypoint Platform. - Good To Have Skills: Java Enterprise Edition, Java Full Stack Development. - Strong understanding of software development life cycle (SDLC) and ITIL processes. - Experience with troubleshooting and debugging complex systems. - Solid grasp of RESTful web services and API design principles. Additional Information: - The candidate should have a minimum of 3 years of experience in MuleSoft Anypoint Platform. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Chennai office.

Btech or equivalent

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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