As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve.  Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference. 

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine! 

WHAT YOU NEED TO KNOW (Job Overview): 

Responsible for the daily operations of assigned reference laboratory. Supervise staff performing basic and advanced test procedures and interpreting complex test results to determine donor/recipient compatibility. Advise technologists in resolving compatibility problems, providing reference and consultation services to hospitals and transfusion facilities and in supplying antigen-negative units to transfusion recipients. Provide complex reference and consultation services to hospitals and transfusion services. Demonstrate excellent customer service, interpersonal skills and positive professional image. Assure compliance with safety policies and procedures in the work area. Assume responsibility for the laboratories compliance with standard operating procedures and interpretation of test results in accordance with the applicable regulatory requirements.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities): 

• Consult and communicate with the staff of hospitals and transfusion facilities to resolve serological problems and supply antigen-negative or special units to transfusion recipients.
• Responsible for the supervision of the laboratory staff including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success. In conjunction with the Medical Director, provide guidance to ensure appropriate patient care.
• Responsible for the supervision of staff who perform and interpret serological procedures on specimens submitted for compatibility testing or problem resolution.
• Assure quality and adequacy of testing, reference and consultation services are maintained.
• May perform and interpret basic and complex donor and/or patient testing procedures and complete required quality control, as appropriate to state and federal regulations. Recognize testing irregularities, identify the cause, determine the solution, and resolve the problem.
• May manage budgetary information for the department and provide approval for reagent and supply purchases.
• Perform record review, training, and competency assessments. Participate in concern and problem management. Provide internal and external education. Participate in external and internal inspections/audits and corrective actions.
• Standard Schedule: Second Shift
• Pay information - $120-140k/year
• Sign-On Bonus if you possess SBB or BB Certification

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Bachelor’s degree in a biological or related field and SBB (ASCP)/equivalent required.
• Three years of high complexity blood bank testing experience required, including 1 year of management experience or training.
•  State license may be required where applicable.
• Effective communication/interpersonal skills and excellent technical skills required.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):

Reference Lab experience, SBB (ASCP), Blood Bank Technologist and supervisory experience.

BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

•             Medical, Dental Vision plans

•             Health Spending Accounts & Flexible Spending Accounts

•             PTO + Holidays

•             401K with 5% match

•             Paid Family Leave

•             Employee Assistance

•             Disability and Insurance: Short + Long Term

•             Service Awards and recognition