About Accenture 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 750,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Join Accenture and help transform leading organisations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture and make delivering innovative work part of your extraordinary career. 

Responsibilities:

• Participate as a Middleware administrator (with a primary focus on Oracle Fusion Middleware platform) in the establishment of infrastructure managed services for the client:

  • Formulate and submit requests for information related to the implementation and operation of the client’s existing Oracle Fusion Middleware environments

  • Review available information and participate in workshops to understand existing Oracle Fusion Middleware platforms in preparation for taking over middleware operations

  • Create necessary operations documentation in preparation for service go live (e.g. System Understanding Documents, Standard Operating Procedures)

  • Demonstrate readiness for middleware operations go live in line with the published service establishment plan and schedule

• Perform on going “business as usual” Oracle Fusion Middleware operations and administration tasks, including:

  • monitoring

  • health checks

  • code and config deployment

  • backups

  • performance management and tuning

  • availability management

  • capacity management

  • middleware installation and configuration

  • patching

  • routine middleware administration and maintenance tasks

  • resolution of production and non-production incidents, minimising any downtime or impact to performance

  • working through back logs of middleware related problem tickets

  • fulfilment of middleware related service requests

• Create and maintain comprehensive documentation for middleware platforms, processes, and procedures

• Help align middleware operations with DevOps and Agile principles

• Contribute to the adoption of automation of middleware related management and operations tasks

• Collaborate closely with other administrators on the team and the broader infrastructure (database, compute, storage, network, datacentre and public cloud) teams

• Implement and practice security best practices across the middleware environments to ensure compliance with security standards applicable to federal government agencies

• Practice continuous improvement by staying up to date with the latest industry trends and technologies to drive continuous improvement and innovation within the team

• Provide current state middleware platform input into a public cloud migration project

Qualifications:

• Minimum of 5 years of experience in operating Oracle Fusion Middleware products such as Identity and access management, ADF, WebCenter, OSB and BAM as a middleware admin on prem and in public cloud (Azure)

• Proven experience in operating within IT Service Management and ITIL frameworks. Role requires existing ITIL v4 certification or obtaining one within 8weeks of commencing the job.

• Proficiency in working within Linux environments and Windows environments

• Proven experience or knowledge in one of the script languages Bash, Python, PowerShell, or Java

• Excellent written and oral communication skills, with the ability to engage stakeholders and produce technical documentation

• Sound understanding of networking concepts and security protocols

• Strong problem-solving and troubleshooting skills

• Ability to work independently and as part of a team

• Detail-oriented with a focus on quality and continuous improvement

Security Clearance Requirement Given the secure nature of this role, we are seeking candidates who are Australian Citizens with an active security clearance or are eligible for obtaining security clearance.

This requirement ensures that all team members are cleared to handle sensitive information and contribute to maintaining the highest standards of security in our operations. 

On-call and Shift Expectations: This position is primarily focused on managed services, meaning you will be responsible for maintaining and improving our clients' IT systems (Applications and Infrastructure). Flexibility and adaptability are key, as you may be required to work in shifts to provide continuous support. Additionally, you may need to be on call to address incidents promptly and perform after-hours deployment activities as needed. Your ability to effectively manage these responsibilities will be crucial to ensuring the seamless operation of our services and client satisfaction.

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

#LI-GM #LI_GM

At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.  

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.  

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.  

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement. 

Equal Employment Opportunity Statement for Australia:

At Accenture, our philosophy is anchored in recognising that our people are multi-dimensional. We take an intersectional human approach to create a work environment where all people feel like they can bring their authentic selves to work, every day.

We believe that equality drives innovation. Our commitment to accelerating equality starts at the top with our board and CEO and extends across every part of the company. This comes to life when our people own the equality agenda, making it part of their jobs – every decision, every day – and feel free to speak up and to act.

We do not tolerate discrimination because of differences, such as age, ability, ethnicity, gender, gender identity or expression, religion, or sexual orientation. We want a workplace that is inclusive and diverse to that end we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com 

Equal Employment Opportunity Statement for Australia:

At Accenture, we recognize that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day.

Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity. Our range of progressive policies support flexibility in ‘where’, ‘when’ and ‘how’ our people work to ensure that Accenture is an organisation where you can strive for more, achieve great things and maintain the balance and wellbeing you need.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email [email protected] and cite the relevant Job Number, or contact us on +61 2 9005 5000.

To ensure our workplace is inclusive and diverse we are setting bold goals and taking comprehensive action. To achieve these goals, we collect information that allows us to track the effectiveness of our Inclusion and Diversity programs. Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement.