Kemper is seeking Bilingual Sales Representatives to work for our Downers Grove call center in a Hybrid position. Do you possess an Illinois Producer Property and Casualty Insurance License?   If so, Kemper is looking to increase their presence of our Sales Team in our call center.  If you do not have a producer’s license, we would be glad to train you! Bilingual in Spanish is a plus.  

Position Responsibilities: 

• Prospects insurance leads from internal and external sources. 

• Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables. 

• Completes sale of policy by collecting down payment and uploading policy. 

• Performs cross selling on other services offered by the company and/or strategic partners (property insurance, commercial insurance, financial products, etc.) 

• Maintains records on customers including information about the consumer, source of lead, response to quote/offer application and policy according to procedures established by management. 

• Forwards calls from customers that are not related to new quotes to appropriate personnel (questions about policy, changes, cancellations, etc.). 

• Completes all required training in a timely manner including detailed knowledge of products, coverages, and rating factors for all assigned states. 

• Must obtain and/or maintain Property and Casualty license to sell and service insurance, including non-resident license within 90 days of employment as needed based on position. 

• Must pass licensing exam within two attempts. 

• Interacts with prospective customers in a professional manner to provide them with an insurance quote and if purchased, converts the lead to an actual policy. 

• Assists customers with other services as appropriate. 

Position Qualifications: 

• Prior experience in sales is a plus  

• Insurance sales experience preferred 

• A valid insurance license for assigned State(s) is preferred. If not already licensed, you must obtain a license within a specified period to remain employed. 

• Must be proficient in Spanish and English. 

• Above average communication skills to represent the company professionally and communicate effectively with potential customers. 

• Previous experience with Excel, Word and web-based systems preferred. 

• Experience with and the ability to use a PC to perform daily duties required. 

• Must be detail oriented and accurate and able to work independently following strict procedural guidelines. 

• Work schedule may fluctuate based on business need and will include evening and weekend hours. 

• This is hybrid role that will require some reporting to the closest office.