At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Associate - Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Business Associate is an intermediate level position responsible for the overall administrative activities of a business. These tasks may include contribution to external audits, business continuity activities or addressing regulatory issues. The Business Associate may assist in activities such as the tracking of business financials, managing employee headcount or coordination of other administrative needs. May work on ad hoc projects as requested.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Business Office Lead of the Citi Solution Center (CSC) Site coordinates and manages all site-related activities and events. This role will report into the Asia South Cluster CSC Network Lead and will provide direct support to the site head and collaborate with site businesses and site leadership teams. The network site lead also shares best practices with other global CSC sites and implements programs in the Manila location. This includes managing ad-hoc projects, town halls, employee engagement programs, presentations, reporting, and site culture initiatives. 

In this role, you are expected to:

• Direct support to the CSC Site Head and site leadership team (SLT) to drive execution of the site and CSC Network strategy

• Partner with CSC Cluster Network Lead in the execution of Network strategic priorities

• Collaborate with the site head to define and implement site initiatives to drive employee engagement

• Coordinate and ensure the efficient operation of the site, including monthly leadership and engagement activities

• Work with partners in RES, HR, CTI, and CSIS to ensure the site is well run and issues are tracked and resolved timely

• Present key metrics and insights to senior site leaders, lead /facilitate employee advisory groups

• Maintain site budget, Forward Book of Events and site VOE action plan

• Collaborate with business/function heads to host/organize EMT visits to the CSC

• Coordinate site level resource and location strategy (R&LS) – to include reviewing headcount and seating capacity

• Ensure the smooth operation of business office activities support the site communications lead

• Develop materials for senior stakeholder engagement and governance forums

• Support onboarding of new businesses and services into the CSC

• Partner with HR on delivery and implementation of key site priorities (e.g. recruitment, onboarding, learning, culture, internal mobility, employee retention and recognition programs)

• Oversee community engagement, represent Citi at community events and at member business association meetings

• Select and champion site social responsibility initiatives. Tracks participation and publicize accomplishments

• Prepare metrics, headcount plans, technology issues and site wide issue tracking and resolution

• Act as the CSC on-site liaison for engagement networks

• Manage/organize CSC events, including quarterly employee recognition and engagement events

• Lead/coordinate VOE strategy initiatives

• Work with site SLT to address employee pain points

• Create and execute overall communication plans for the site (e-mail blasts, newsletters, Sharepoint, etc.)

• Act as Lead Business Fire Safety Officer (BFSO) for ROHQ

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant experience

• Proficiency in MS Office Suite (Access, Excel, PowerPoint). Experience working in a global, matrixed environment with multiple stakeholders is preferred

• Proficient in use of AI tools to draft content and analyze data

• Experience with databases and information management

• Consistently demonstrates clear and concise written and verbal communication skills

Education:

• Bachelor’s Degree/University degree or equivalent experience

Competencies:

• Strong experience managing business operations, events, and/or programs

• Experience in community relations and partnering with key external stakeholders

• Highly developed communication, interpersonal, influencing, and organizational skills

• Ability to work in a fast-paced environment and adapt to changing deadlines and schedules

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe.

At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

Citi Careers | Find Your Next Opportunity

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

Event Management, Event Organization, Stakeholder Engagement, Stakeholder Management.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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View Citi’s EEO Policy Statement and the Know Your Rights poster.