Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients.  Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

This is an onsite position, 5 days/week, in the Vadodara office working the DAY SHIFT. Remote applicants will not be considered.

Summary of the Lead - (Manual) of Quality Engineering

The Lead - (Manual) of Quality Engineer is both a tactical and strategic leadership member of the Quality Engineering department and responsible for all Quality Engineering services.
The leader will be responsible for defining and maintaining software quality and testing standards in delivering solutions to our customers, resource management, hiring, developing, and managing direct reports through Lead QA to Associate QA job grades. They will work closely with our Quality Engineering team, Reporting Manager & leadership staff to define and drive engineering practices to deliver Quality at Speed to enable and maintain an automated release pipeline for the Engineering organization.

This role is expected to provide thought leadership on Quality Engineering practices at scale and establishes standards for the development, documentation and implementation of test approaches and test artifacts to execute product roadmap deliverables using Agility and Lean thinking strategies.

Responsibilities for the Lead - (Manual) of Quality Engineering

• Provides management and oversight to staff and activities of the Quality Engineering team.

• Mentors and provides guidance to staff; develops direct reports and ensures staff have appropriate training, skill levels and expertise.

• Works with IT leadership to establish and improve efficiency and efficacy of all Quality Engineering standards to ensure Software Quality and supporting the execution of both short- and long-term Product Roadmap deliverables.

• Makes clearly communicating goals, roles, responsibilities, and desired outcomes to internal cross-functional teams.

• Develops and drives high-level strategic initiatives and being able to roll up your sleeves, digging in and getting the job done.

• Drives and maintains the department Software Quality metrics to Topline Key Performance Indicators and Agile Quality indicators.

Qualifications of the Lead - (Manual), Quality Engineering

• Bachelor’s degree in computer related field or equal work experience

• 10 + years of Software QE Experience in Web and/or healthcare applications testing or equivalent technology work experience.

• 4 + years of team leading experience.

• RESTful APIs and integration testing using Postman.

• Experience working in healthcare or other PHI-regulated environments. 

• Demonstrated ability to improve delivery performance and team discipline. 

• Strong executive-level communication skills. 

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.