Account Manager- Regional Sales (Independent Aftermarket)

Location

Arden, NC   

About us

BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

Our Culture

We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

Career Opportunities

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!  

For a listing of Asheville/Arden openings:  BorgWarner Openings

Pay & Benefits

All positions start at an above market pay rate for that position. Benefits are also above market and include the below for all fulltime employees:

• Day 1 Medical Coverage with potential of no monthly premium
• Onsite Health Clinic for employees and dependents (age 14 and over) at no cost
• Dental, Vision, Life, AD&D, and Disability Coverage
• Tuition Reimbursement Program after 18 months
• Retirement Savings Plan (401k) with a matching program
• Company paid holidays and vacation starting Day 1

Job purpose

The BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. The Arden campus offers a multitude of career opportunities and is in the beautiful mountains of Western North Carolina.

POSITION SUMMARY: The Account Manager assumes overall commercial responsibility for one or more Aftermarket customers with total annual sales revenue more than $20-25 million. This position will play a key role in developing and implementing strategies for maximizing current business and obtaining new business at the assigned OEM or Aftermarket customers. The Account Manager is responsible for directing the sales activities in an assigned region, market segment, Buying Groups, key National Accounts, or assigned customers. Has knowledge of the organization, the business, and sales strategies. Participates in the development and implementation of the sales and customer strategies and staffing model. This includes maintaining key client relationships and managing and training a team of customer sales staff. While coordinating with cross-functional departments within the business unit, the Sales Manager owns the customer.

KEY ACCOUNTABILITIES:

• Leads the closure of new business opportunities within the framework of our Sales and Marketing process procedures
• Drives the new product development investment strategies through new product research, statistical input and validated target market specifications.
• Provides accurate new business forecast analysis to support budgeting, resource allocation, and capital planning activities.
• Creates, communicates, and manages the commercial engagement strategy (Marketing and Sales Plan) for respective product / market segment.
• Achieves new business development investments and growth goals through target market specification management and new business closure.
• Manages all current business activities to maximize long-term profitability and customer satisfaction for your respective product / market segment.
• Supports operational and product development functions within your product council.
• Continuously improves the productivity of the commercial organization through resource development of direct reports and process methodology improvements.
• Is responsible for growth in revenue and profits of current business in respective product / market segments.
• Achieves new business bookings to meet or exceed profit margins, ROI targets for your respective product / market segment.
• Manages commercial sales and marketing functions within annual budget constraints.
• Successfully promotes BorgWarner product leadership in component and systems technology in your respective product / market segment.
• Participates in the new parts introduction (NPI) process working with all functional areas to ensure utilization of proper resources.
• Helps to ensure the timeliness of all product launches.
• Drives to improve efficiency of design and applications.
• Represent the business unit to our customers in a highly professional and ethical manner promoting product leadership in component and systems technology.
• Monitors market dynamics, including customer and competitor developments and funnels relevant information to business colleagues, and Manager for consolidation in our market sensing process and develops sales forecasts and monitors market trends throughout the year for use in monthly forecast adjustments.
• Develops (with input from cross-functional teams) and deploys comprehensive customer and pricing strategies that improve the profitability and growth of the business unit and are market driven.
• Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account.
• Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors at our key accounts while managing and motivating a supporting team of customer account managers, sales personnel and assigned liaison personnel.
• Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives.
• Takes ownership of total customer satisfaction, providing global coordination on customer issues, monitoring our performance on key supplier metrics, and pursuing corrective action plans as appropriate.
• Assures account team’s compliance with contract review procedures and the business unit’s commercial policies.
• Responsible for thorough development plans, training, and coaching of customer/distributor associates.
• Maintain close liaison with sales performance and recommend appropriate advertising, publications, product training, and/or merchandising programs to aid in the attainment of sales objectives, while keeping pace with current policies and programs and evaluating the effectiveness of these programs.
• Communicates and enforces safe work procedures.
• Understands and adheres to current health, safety, and environmental policies.
• Performs other duties as requested, directed, or assigned.

QUALIFICATIONS:

• Bachelor's degree and experience in automotive aftermarket highly preferred
• A minimum of 5+ years sales and marketing experience in automotive industry.
• Excellent understanding of all automotive business processes
• Skilled in commercial negotiations and business management
• Extensive travel (75%) will be required to accommodate trade shows, on site customer and end user requirements
• Solid understanding of managerial finance as it relates to program and business metrics
• Skilled working with MS Office/Teams
• Strong Program management and coordination skills required
• Valid Driver’s License or ability to become Licensed.