At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon. As a Surgical Training Manager IOL supporting the Sales Training Family, you will be trusted to train and prepare Alcon Surgical personnel in the US to be technical product experts, effective sales representatives and to meet their sales objectives. The position is responsible for working with a cross functional team in Sales, Marketing and Compliance to drive executional efforts against our marketing strategy in order to get results. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, workshops, virtual and on-demand training in a Remote environment. In this role, a typical day will include:

• Product Knowledge Expert – Coach newly hired Surgical personnel and tenured employees on selling in various environments- OR and Clinic - using the Surgical 360 Degree Selling Model/DISC/Consultative Selling.
• Revise training content for regional relevance for all products to be used with new hires and tenured sales personnel for the purpose of improving their technical knowledge and selling abilities.
• Train newly hired surgical personnel on various sales support tools.
• Deploy a wide variety of training methods – Instructor Led Training(ILT), Virtual Instructor Led Training(VILT), Digital Training
• Supervise and evaluate training program’s efficiency, success and ROI periodically and report on them.
• Maintain a keen understanding of training trends, developments and standard methodologies
• Training and Instructing Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and guiding or mentoring others.
• Organizing, Planning, and Prioritizing Work -- Developing specific goals and plans to prioritize, coordinate, and accomplish your work.
• Updating and Using Relevant Knowledge -- Keeping up-to-date technically and applying new knowledge to your job.
• Implements all training courses as scheduled
• Assists the Training Director in developing annual budgets and plans.
• Works with the Global Sales Training(GST) organization to build new courses and evaluate existing ones.
• Recommends vital revisions to existing training courses and possible areas requiring training courses.
• Working with training providers to develop suitable content for the courses when required

WHAT YOU'LL BRING TO ALCON:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand and communicate in English
• 7 Years of Proven Experience

Travel Requirements: 50%

HOW YOU CAN THRIVE AT ALCON:

• Develop and deliver internal training courses/programs targeting new hire orientation, product training, sales process and consultative selling, sales efficiency, presentation skills, phone selling skills, etc.
• Apply foundational knowledge of the Sales Function to craft curriculum/content (tests, visual aids, etc.), select appropriate delivery mechanisms (i.e., classroom, webcast, e-learning, etc.) and conduct training

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.