Business Operations Lead

Posted:
3/10/2025, 5:00:00 PM

Location(s):
Warsaw, Masovian Voivodeship, Poland ⋅ Masovian Voivodeship, Poland

Experience Level(s):
Senior

Field(s):
Business & Strategy

The IGPM works collaboratively with the Global IG Program Manager Lead, the Global IGL & respective ISL to help drive the Industry vision, growth strategy and innovation agenda across all global markets and services offerings.  The IGPM liaises with all network supporters and corporate functions to ensure a consistent approach for Industry operations and management globally and across all key Markets. The IGPM will provide team leadership responsibility to those other industry PMs working within the Industry Group and support strong teaming and collaboration across global, market, and client group support for the Industry Group.

Strategic & Business Enablement:  

  • Assist the Global IG Program Manager Lead, the Global IGL & respective ISL to activate the Industry network within all S&C practices and across all the Markets and Services offerings that are relevant for the Industry

  • Help Global IG Program Manager Lead, the Global IGL & respective ISL to craft the overall vision & intent for the Industry and form the Industry Narrative

  • Support the Global IG Program Manager Lead, the Global IGL & respective ISL to develop and execute the growth strategy for the industry

  • Manage program governance of key documents for fast integration across all areas of the program inclusive of targets, key stakeholders and operating strategy along with appropriate validation of data cleanliness and adherence to key industry policies

  • Leverage and make available all best in class offerings and credentials working with Market Industry Leads and Market-Unit Industry Team Captains

  • Analyze key trends, opportunities and challenges in the industry and assist to develop and publish Industry thought leadership that demonstrates true Innovation and differentiation in our Industry agenda

  • Partner / collaborate with the various corporate functions that support the entity to provide consistent support across all the required dimensions

  • Work with content development & marketing and other relevant Functions to support the Global IG Program Manager Lead, the Global IGL & respective ISL with the development of industry-specific PoV, related offerings for “macro-themes” and industry-specific assets and data, as well as the definition of e2e industry offerings.

  • Support the identification and management of the Industry client portfolio of the future – assessing markets where we have hyper growth potential and which clients we would want to work for and support over the coming years

  • Work with HR to understand talent strategy and support Global IG Program Manager Lead, the Global IGL & respective ISL in definition of a world-class practice

  • Work with Learning to implement industry specific training and masterclass agenda

  • Work with the Global LS Ecosystem Lead to support the development and execution of the Global LS Ecosystem strategy

  • Support & coordinate external and internal industry initiatives (e.g., business reviews, industry analyst relations, go to market events/conferences, ecosystem partner engagement, investment planning, campaigns & account planning) and use input to support ISL in developing differentiating research and thought leadership

  • Manage and prioritize MD&I allocation & V&A pipeline

  • Collaborate with Marketing and Comms globally and in market to establish/ coordinate appropriate internal community activities and an overall communication strategy to create a strong Community of Practice site, Town Halls, practice newsletters, industry learning boards, etc

Skills and Experience:

  • Experience in leading business operations and/or finance in a business group or Market or geographic unit preferred

  • Excellent communication, organization time management and problem-solving skills  

  • Exceptional track record of building relationships with stakeholders

  • Fact based decision making, proactive analysis and deep dives with strong attention to detail

  • Strong multi-tasking skills with the ability to manage multiple projects   

  • Proven team management skills 

  • Ability to function as a Team Player and maintain a good working relationship, yet think and act independently with professionalism, discretion and confidentiality

  • Ensure right coding and policy enforcement

  • Manage key documents to allow for fast introduction on strategy, targets and team

  • Manage growth and constraints

Must have:

  • Bachelor’s Degree (minimum)

  • Demonstrated capability to drive / execute multiple initiatives individually and with a team with minimal supervision and guidance

  • Program management skills

  • Excellent oral and written communications skills

  • Self-driven, organized, structured

  • Accuracy and attention to detail; prioritizes and plans work activities independently

  • Analytical skills; collects, researches and interprets data

  • Strong collaboration, facilitation and team-building skills

  • Project and organization management skills

  • Demonstrated confidence and assertiveness in working with Senior Executives

Good to have:

  • Highly proficient as end user of related operations tools/systems (SAP, MMS, MMB, etc)

  • Understanding of Accenture operation and reporting structure

  • Strong Understanding of organization business processes and policies

  • Advanced experience in change management, behavior change, sales processes, sales methodologies, sales improvement programs

  • Ability to work in a highly collaborative, influence-based mode

  • Leadership and strategic thinking skills

  • Demonstrated bias for action

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application. 

What we offer:

  • Employment contract.

  • Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.

  • A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).  

  • Employee Assistance Program - legal, financial, and psychological consultations.

  • Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.

  • Paid employee referral program.

  • Private medical care, life insurance.

  • Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

WHAT WE BELIEVE:

Accenture does not discriminate employment candidates on the basis of race, religion, colour, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law. All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities. Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

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