Posted:
4/29/2024, 12:08:10 PM
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Job Summary:
- Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
- Assist the In House Marketer by guiding guests to the activities area, while maintaining a professional appearance and friendly attitude to all guests and employees
- Provides services to the guest personally or refers requests to the appropriate department manager.
- May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.
- High School diploma or equivalent.
- At least one year of customer service experience.
- Must maintain a professional appearance and a cordial attitude towards all guests and staff.
- Able to handle the stress of high customer demand in a hospitality environment.
- Must be people oriented and able to work independently or
with others as needed.
- Must be able to easily and frequently change from one activity to another.
- Ability to lift up to 50 pounds.
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
Website: https://travelandleisureco.com/
Headquarter Location: Orlando, Florida, United States
Employee Count: 10001+
Year Founded: 2006
Last Funding Type: Post-IPO Debt
Industries: Hospitality