Senior Strategic Account Manager

Posted:
12/23/2024, 11:01:41 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

About the Job:

We are looking for a Senior Strategic Account Manager to further develop our relationships with existing customers. The Strategic Sales Account Manager will focus on prospecting into high value accounts both within our existing customer base and some net new to uncover pipeline, drive sales cycles and close business.  The Senior Strategic Account Manager will engage with Tipalti’s core, strategic accounts and develop, own and execute against success plans. They will work closely with internal teams such as Solution Consultants, Customer Success, Implementation, Operations, Product to help ensure overall expansion. In addition this role will require the individual to work on special ad hoc projects related to company goals and revenue enhancement. As a Senior member of the team you will also be asked to mentor and assist junior members to help maximize their development and growth. 

In this role, you will be responsible for:

  • Own relationships with named accounts to develop and implement plans geared at both maximizing expansion opportunities across all Tipalti products and ensuring high bar of customer success and loyalty
  • Accurately maintain account and opportunity information within our internal CRM systems.
  • Effectively leverage systems and tools to engage with customers, manage pipeline, track deal progress, etc and use data to inform and enable effective decisions
  • Align with multiple stakeholders in your accounts and work strategically to understand the customer’s business and align to their business goals 
  • Identify business challenges and create solutions using Tipalti services
  • Map the client account and build deep trusting relationships with cross-functional decision makers and executives to ensure they are appropriately engaged.
  • Collaborate with internal cross-functional teams to develop and execute effective sales strategies.
  • Continually identify and communicate customer knowledge gaps and opportunities for Tipalti products and services.
  • Eventually grow into leadership role on the team where you can be accounted on to assist both other reps and Management in critical deals and projects 

About you: 

  • Undergraduate degree in business administration, finance, accounting or a related area, or equivalent.
  • 5+ years of experience in Software/SaaS or Financial Tech sales with a successful track record of consistent quota achievement.
  • Previous experience selling to C Suite - Emerging Technologies, Digital Economy and Global Organizations strongly preferred.
  • Problem solving capabilities, highly organized, and detail-oriented, strong time-management skills  
  • Proactive, self-starting individual who can identify opportunities and run and close them
  • Demonstrated ability to sell complex and large scale solutions and achieve sales revenue targets through increased adoption and expanded use of technology in existing customer base.
  • Skilled at fostering and leveraging strong working relationships with internal cross-functional teams to develop and execute customer success strategies.
  • Driven to achieve aggressive goals combined with equal passion for customer success.
  • Excellent communication and negotiation skills, with the ability to build and maintain relationships with key client

 

Our benefits package includes:

  • Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
  • Competitive salary plus company shares
  • RRSP Matching 
  • Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
  • 3 weeks of paid vacation
  • Free lunch on office days
  • Fresh fruit, snacks & drinks in office
  • Phone/internet allowance 
  • Regular company-wide social events
  • Multiple ERG groups celebrating our diversity and creating an inclusive culture 

The annual compensation range for this role is $270,000 - $300,000 USD The range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions target and annual base salary for the role. The estimated base salary for this role is $135,000 -$150,000 USD.


Why join Tipalti?

Tipalti is one of the world’s fastest-growing fintech companies. We free finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our 2021 Series F funding round raised $270 million, valuing us at over $8.3 billion. With total funding of just over $550 million, and with more than 4000 global customers, Tipalti is one of the most valuable private fintech companies in the world.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. 

Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam and Tbilisi.

 

Tipalti’s sales teams drive global growth for our best-in-class product. Whether you are an account executive, sales development representative, or solutions consultant, you’ll be joining a team of individuals who thrive within a fast-paced, metrics- and performance-driven sales organization. Our collaborative culture ensures that our sales teams work as one to deliver on common goals, whilst being provided with the resources to learn and grow via the Tipalti Academy.

Interested in learning more about us?

Tipalti is the only company handling both global partner payments and accounts payable workflows for high-velocity companies across the entire financial operations cycle: onboarding and managing global suppliers, instituting procurement controls, streamlining invoice processing and approvals, executing payments around the world, and reconciling payables data across a multi-subsidiary finance organization. Tipalti enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. Through Tipalti, our clients can efficiently and securely pay thousands of partners and suppliers in 196 countries within minutes. 

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 98% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams, in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups, and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer, Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process, including access to alternate formats of materials, meeting spaces, or other accommodations that could better enable your full participation, please reach out to [email protected] for assistance.

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process, please refer to our Job Candidate Privacy Notice below:

TipaltiJob Candidate Privacy Notice | Tipalti

www.tipalti.com/privacy/job-candidate-privacy-notice/

 

 

Tipalti

Website: https://tipalti.com/

Headquarter Location: Foster City, California, United States

Employee Count: 1001-5000

Year Founded: 2010

IPO Status: Private

Last Funding Type: Debt Financing

Industries: Accounting ⋅ Financial Services ⋅ FinTech ⋅ Payments ⋅ Software