• Links long-range vision to support the team’s in-year business goals by establishing priorities and leading the team in developing sales, service, and people strategies to drive sales results
• Acts as a strong and disciplined sales leader, ensuring flawless and consistent execution of initiatives
• Builds and maintains a diverse workforce that mirrors the communities in which we do business. Leverages strong human capital planning to ensure the right people are in the right roles through consistent performance management; staff development; coaching; mentoring and succession planning
• Maintains a high touch relationship with high impact and profitable customers and prospects within the market
• Recognizes and reinforces team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition
• Collects and synthesizes market and competitive intelligence through industry networks, in-market activities and other means to drive current in year plan and inform future strategy
• Develops, executes, and continuously monitors against a 1-3 year sales/operations/distribution/human capital plan for the market
• Reviews progress to plan, oversees implementation of actions necessary to correct issues in customer experience, sales performance, productivity or risk areas
• Approves all branch plans ensuring alignment to national and divisional priorities
• Contributes personally to the Bank’s sales objectives through in-market interventions, focusing on business development and acquisition of customers, establishing a personal referral network, and participating in a variety of community activities
• Acts as BMO integrator with partners for BMO customers and prospects, bringing the cross-functional power of the BMO brand
• Identifies performance enhancement opportunities to significantly improve employee productivity, reduce costs and manage risk
• Identifies and shares best practices with HQ and across network of Regional/Distribution leaders.
• Identifies gaps in branch productivity via analysis of results and regular, targeted Branch visits, walkabouts, side by sides and coaching sessions with Branch/Bank managers
• Provides problem resolution guidance during branch visits, as well as follow-up on high-priority escalations
• Provides differentiated coaching activities to Branch/Bank Managers based on performance
• Supports Branch/Bank Managers in developing tangible and time boxed action plans to resolve any gaps
• Establishes an environment which promotes sound risk management practices in accordance with Policies and Procedures and in alignment with First Line of Defence risk accountabilities
• Manages risk and minimize losses through audit, monitoring and control reports and functions.
• Ensures compliance requirements, audits and verifications are completed in accordance with Bank Policies & Procedures and regulatory, legal and ethical requirements
• Ensures all credit decisions/recommendations are made in accordance with sound credit-granting principles.
• Ensures the effective planning and control of unit operating expenses. Ensures spending is maintained within budget

Qualifications

• Post secondary education
• 10+ year experience in financial services industry
• Credit qualified
• Canadian Securities Course (CSC) equivalent learning (Canada)
• In-depth knowledge of credit card products.
• In-depth knowledge of competitive marketplace and trends in product offerings.
• In-depth knowledge of branch operational processes and policies.
• In-depth knowledge of competitive market place and trends in product offerings.
• Negotiation skills – In-depth.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal and written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration and team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.
• Verbal & written communication skills - Expert.
• Analytical and problem solving skills - Expert.
• Influence skills - Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - Expert.
• Able to manage ambiguity.
• Data driven decision making - Expert.

Please note the target base salary range for this specific position is noted as a range from $155,000K CAD to $175,000K CAD