Key Responsibilities:
- Maximize store sales goals versus annual operating plan, including participation in marketing programs. Evaluate store performance in order to develop and implement appropriate plan to resolve unfavorable trends and enhance sales. Manage assigned store requirements for new product rollouts/procedures. Ensures protection of Wendy’s brand and assets through store compliance with Company operating policies and procedures.
- Trains, monitors and reinforces food safety procedures to store management and crew employees. Ensures all food safety procedures are executed according to Company policies and health/sanitation regulations. Coaches and retrains managers as required and takes corrective actions as appropriate.
- Manages food, labor and paper costs and other controllable expenses through partnership with restaurant management. Develops and implements appropriate plans to resolve unfavorable trends and enhance profits. Works with District Manager to establish store priorities, and develops and executes store plans. Evaluates store performance, receives and incorporates feedback from store inspections, and implements action plans to improve store ratings. Conducts regular manager meetings to communicate and reinforce priorities.
- Ensures People Excellence culture through developing Management Team to maximize their contributions and future promotability. Executes proper training and development through current systems and practices. Ensures achievement of proper staffing levels. Utilizes ongoing system for the recruitment, development, recognition and retention of store management and crew. Prepares and conducts quality, timely performance Feedback and performance appraisals for store management and crew. Works with HR staff to manage open door process, ensuring expedient and appropriate resolution.
- Ensures the continual improvement of Quality, Service and Cleanliness standards on all day parts, including monitoring food product quality. Appropriately utilizes the Customer Experience Playbook and puts emphasis on “Delight Every Customer”. Diagnose service issues and directs subordinate managers and crew in executing Playbook plays to resolve.
Meritage Hospitality Group, one of the nation's top QSR operators and leaders in the Wendy's restaurant system, is seeking an experienced General Manager to lead a Wendy's restaurant. This position provides leadership over a single restaurant, having responsibility for driving sales and achieving other restaurant performance goals, developing people and teams, and executing operational standards and excellence.
As a General Manager, you’ll have the opportunity to:
- Lead the restaurant management team to meet sales and budget goals
- Monitor tasks performed by employees to ensure compliance with Quality, Service, & Cleanliness programs
- Ensure proper training and compliance
- Manage food, labor, and paper costs as well as other controllable expenses
- Make decisions regarding the hiring and termination of employees
- Attend meetings requested by the District Manager or Area Director
- Develop restaurant operation skills and grow within the organization
As a General Manager with our industry-leading organization, you'll enjoy the following benefits:
- Competitive base salary and bonus plans
- Health insurance, including medical, dental, vision, and HSA options
- Paid Time Off
- 401k with company match
- Meal discounts at all Meritage affiliated restaurants
- Opportunities for growth and development with a leading QSR operator
- Plus various additional perks and benefits
To be successful as a General Manager, we expect you to:
- Have strong leadership, organizational, critical thinking, and communication skills
- Have 3 or more years of supervisory experience, preferably within quick service restaurants
- Be able to perform all duties of restaurant staff
- Be at least 18 years of age
- Possess a high school diploma or the equivalent
Whether you’re looking for a team environment, leadership opportunity, or the chance to run your own restaurant, we have great opportunities for you! Apply today to join the Meritage Hospitality family of Wendy’s!
Meritage Hospitality Group is headquartered in Grand Rapids, MI and is one of the nation’s premier restaurant operators, with over 340 restaurants across 16 states and more than 11000 employees. At Meritage, we are inspired by opportunity and achieve our success through service. We value the growth and development of our people, and will provide you with the training and development you need to be successful in your career with us. We are proud to offer a great company culture, competitive pay, medical, dental, and vision insurance, PTO and paid holidays, 401k with company match, meal discounts, bonus plans, and other perks!
We are an Equal Opportunity Employer. Inclusion is at the heart of our business.
Official applications for employment must be submitted via MeritageCareers.com.