Posted:
10/22/2024, 3:05:27 PM
Location(s):
Santiago Metropolitan Region, Chile ⋅ Santiago, Santiago Metropolitan Region, Chile
Experience Level(s):
Senior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
Full-time, permanent position based at our St Lucia campus
Base salary will be in the range $89,861.38 - $96,402.32+ 17% Superannuation
About This Opportunity
The Senior Officer, based in International Admissions within the Future Students Division, specializes in evaluating complex applications from international students across key regions. The Future Students Division, part of the External Engagement Portfolio, contributes to UQ's global strategy by leading sustainable student recruitment and ensuring operational efficiency in international admissions. The division collaborates with faculties, schools, and other units to attract high-quality domestic and international students, while the International Admissions team focuses on processing applications efficiently within UQ's quality and compliance standards.
Key responsibilities include:
Efficiently manage and process high-volume international applications.
Ensure strict adherence to relevant regulations and university policies.
Contribute to team management and process optimization.
Proactively monitor market trends and provide strategic recommendations.
Actively participate in recruitment events.
Effectively resolve complex issues within the international admissions landscape.
About UQ
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.
Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.
Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:
26 weeks paid parental leave or 14 weeks paid primary caregiver leave
17% superannuation contributions & 17.5% annual leave loading
Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight
Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family
UQ Study for Staff
On campus childcare options
Cheap parking (from just $5.75 a day)
Salary packaging options
About You
A successful candidate will need strong communication and cross-cultural skills, as these are essential for effectively interacting with stakeholders and providing exceptional customer service. A commitment to quality and compliance is also crucial, ensuring adherence to relevant regulations and university policies. UQ is a fast-paced environment, so you will to be able to work efficiently and accurately under pressure. Moreover, your collaborative nature will enable you to work effectively within a team and contribute to achieving performance targets related to quality and compliance. Finally, proficiency in using various technology systems relevant to international admissions will be a valuable asset.
If you're passionate about international education and are looking to make a positive impact, apply now!
The successful candidate may be required to complete a number of pre-employment checks, including right to work in Australia, criminal check, education check etc.
Work Rights:
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
Questions?
To discuss this role please contact Ulrike Paul - International Admissions Manager at [email protected]
For application queries, please contact [email protected] stating the job reference number in the subject line.
Want to Apply?
All applicants must supply the following documents:
Cover letter addressing the "About You" section
Resume
Other Information
UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.
We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.
Applications close 30/10/2024 at 11.00pm AEST (R-44441).
Website: https://uq.edu.au/
Headquarter Location: Saint Lucia, Queensland, Australia
Year Founded: 2014
Last Funding Type: Grant
Industries: Education