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Job Title:
Staff Program Manager - Comac C919
Reporting To:
GM, Business Unit
Work Schedule:
Hybrid – Tewkesbury, GBR
Staff Programme Manager
Role summary
The |Staff Programme Manager for Comac C919 manages day-to-day execution and continuous delivery of Moog products in the production phase. This role is accountable for customer relationship management, meeting cost-to-plan targets, driving demand flow down to sites, resolving escalated issues, and coordinating cross-functional teams to ensure product quality, on-time delivery and contract compliance through the full production lifecycle.
Core responsibilities
- Production program execution: Manage program performance against production schedules, quality, cost and delivery targets.
- Customer account management: Act as primary customer contact for production issues, delivery coordination, routine commercial interactions and performance reporting; maintain high customer satisfaction and manage expectations.
- Cost-to-plan and financial performance: Drive cost-to-plan initiatives, support margin preservation actions, manage forecasts and report earned-value/financial status.
- Demand flow down & site coordination: Translate program requirements into site-level demand, lead demand flow down and ensure production sites have required planning, materials and capacity to meet program needs.
- Cross-functional coordination: Coordinate manufacturing, supply chain, engineering, quality, test, logistics and sustainment to remove blockers and optimize throughput.
- Escalation & issue resolution: Own resolution of escalated production, supply or quality issues impacting program performance; lead root-cause actions and corrective plans with stakeholders.
- Change & configuration control: Manage engineering change requests impacting production, ensure configuration control, and align stakeholders on implementation plans.
- Supplier & subcontractor management: Partner with the Supply Chain team to ensure monitoring of supplier performance, to drive on-time delivery and quality recovery actions, and to support contractual remedies as needed.
- Compliance & safety: Partner with Quality team to ensure production activities comply with customer specifications, applicable regulatory standards, company policies and safety requirements; support audits and quality events.
- Reporting & governance: Produce clear, concise program status reports and decision packages for Program Director; participate in various internal programs reviews.
Key deliverables / success metrics
- On-time delivery and meeting production rate commitments.
- Achievement of cost-to-plan targets and acceptable cost/schedule variance.
- Successful demand flow down with minimal site disruptions and material shortages.
- Timely resolution of escalations and measurable reduction in repeat issues.
- Low production quality non-conformances and high first-pass yield.
- Strong customer satisfaction and adherence to contractual commitments.
Core skills & competencies
- Program & schedule management: Understanding of IMS, MS Project or equivalent and EVM basics.
- Technical understanding: Ability to lead technical trade-offs with engineering teams.
- Communication & stakeholder management: Clear communicator with strong customer-facing and cross-functional collaboration skills.
- Risk & issue management: Proactive identification, escalation and mitigation of risks and issues.
- Negotiation: Practical experience in commercial negotiation and supporting contractual actions.
- Decision orientation: Data-driven, accountable and results-oriented.
Reporting & organizational context
- Reports to: Program Director
- Interfaces: Typically leads and coordinates with cross-functional team members (engineering, supply chain, manufacturing, quality, finance, legal & contracts. Direct interface with Site Program Managers and customer representatives.
Minimum qualifications to be considered
Staff Program Manager:
- Typically, Bachelor’s degree in engineering or business
- Minimum of ten (10) years of professional work experience, preferably in aerospace and engineering
- Minimum six (6) years of Program Management work experience
- Project Management Professional certificate is a plus