Customer Service Associate

Posted:
4/1/2026, 11:01:41 AM

Location(s):
England, United Kingdom ⋅ Greater London, England, United Kingdom

Experience Level(s):
Junior

Field(s):
Customer Success & Support

Workplace Type:
On-site

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East, Europe and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!


As a Customer Service Associate, you will be responsible for assisting customers with inquiries and complaints related to our products and services.  Your ability to think quickly, solve problems effectively, and prioritize a team-oriented approach will be essential to your success. This role is a unique opportunity to have a measurable impact on your market through the growth of business clients on our platform.

Lalamove

Website: http://www.lalamove.com/

Headquarter Location: Hong Kong, Hong Kong Island, Hong Kong

Employee Count: 1001-5000

Year Founded: 2013

IPO Status: Private

Last Funding Type: Series F

Industries: Apps ⋅ Delivery ⋅ Logistics ⋅ Supply Chain Management ⋅ Transportation