Pax8 is the leading cloud-based technology marketplace, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving thousands of partners through the indirect sales channel, our mission is to build the technology marketplace of the future. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it’s business, and it IS personal. We are passionate, creative and humorously offbeat. We work hard, keep it fun, and expect the best.
We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.
No matter who you are, Pax8 is a place you can call home. We know there’s no such thing as a “perfect" candidate, so we don’t look for the right "fit" – instead, we look for the add. We encourage you to apply for a role at Pax8 even if you don’t meet 100% of the bullet points. We believe in cultivating an environment with a diversity of perspectives, in hopes that we can all thrive in an inclusive environment.
We are only as great as our people. And we have great people all over the world. No matter where you live and work, you’re a part of the Pax8 team. This means embracing hybrid- and remote-work whenever possible.
Position Summary:
The Billing and Collections Specialist assists partners with Pax8 billing, reviews the existing billing system of the organization and makes conclusions about its efficiency. They act as a billing subject matter expert to various internal teams.
Essential Responsibilities:
- Analyze bad debt accounts and work with Pax8 partners on collecting past due balances by building relationships and representing Pax8 values.
- Assist partners with Pax8 billing.
- Review monthly invoices for accuracy,
- Work with our internal teams to resolve Pax8 partner billing questions,
- Research credit requests and work with our internal teams to reconcile Pax8 partners’ statements.
- Evaluate the current billing system to assess its efficiency and effectiveness.
- Streamline processes to minimize time and resource wastage, enhancing overall efficiency and cost-effectiveness.
- Reconcile billing statuses with department leaders.
Ideal Skills, Experience, and Competencies:
- At least one (1) to three (3) years of experience with billing and collections.
- Experience with Salesforce.
- Intermediate Excel skills.
- Experience with accounting and/or billing software.
- Ability to make numerous phone calls daily with excellent customer service skills.
- Excellent interpersonal and communication skills.
- Experience with high volume transaction processing.
- Ability to be highly organized and productive.
- Ability to proactively solve problems using critical thinking skills.
- Demonstrated acute attention to detail.
- Ability to be self-motivated and independent.
- Ability to build strong customer relationships and deliver customer-centric solutions.
- Ability to develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Ability to rebound from setbacks and adversity when facing difficult situations.
- Ability to make good and timely decisions that keep the organization moving forward.
- Ability to secure and deploy resources effectively and efficiently.
Required Education & Certifications:
- B.A./B.S. in related field or equivalent work experience.
Compensation:
- Qualified candidates can expect a compensation range of 51,000 to 64,000, or more depending on experience.
Expected Closing Date:11/04/2024
#LI-Remote #LI-JF1 #BI-Remote
*** Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed ***
*Note: Compensation is benchmarked on local Denver Metro area market rates. Qualified candidates in other locations can expect a salary package that may be adjusted based off applicable cost of wages in their respective location.
At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:
- Non-Commissioned Bonus Plans or Variable Commission
- 401(k) plan with employer match
- Medical, Dental & Vision Insurance
- Employee Assistance Program
- Employer Paid Short & Long Term Disability, Life and AD&D Insurance
- Flexible, Open Vacation
- Paid Sick Time Off
- Extended Leave for Life events
- RTD Eco Pass (For local Colorado Employees)
- Career Development Programs
- Stock Option Eligibility
- Employee-led Resource Groups
Pax8 is an EEOC Employer.
Equal Opportunities
Pax8 is an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country the role is based in. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with Data Privacy best practices and processed only in accordance with our recruiting processes.