Posted:
12/9/2024, 2:55:00 AM
Location(s):
Charleston, South Carolina, United States ⋅ South Carolina, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Location
Charleston - 997 Morrison Drive, Suite 402Business
We are a leader in the single-family rental (SFR) Aggregation space with over 10,000 homes across the Southeast and Midwest. Maymont Homes was founded in 2011 to bring technology to the single-family rental space. Over the years we have become a full-service acquisition, renovation, and property management company growing throughout the South and Midwest. By the application of efficient processes enabled by advanced software, our company can provide clean, safe, affordable housing to thousands of people. We strive to offer better living opportunities for individual families, which ultimately improve the lives in the communities we serve!
Job Description
Job Title: Quality & Training Coordinator
Reports to: Quality & Training Manager
Primary Responsibilities: The Quality & Training Coordinator plays a vital role in maintaining and improving the quality standards within the organization. This role is responsible for monitoring agent performance, conducting evaluations, and ensuring compliance with quality protocols. Under the direction of the Quality & Training Manager, the coordinator will assist in facilitating training to deliver consistent, high-quality service and support to customer-facing teams. The coordinator will collaborate closely with the Quality & Training Manager and other departments to uphold the organization’s commitment to excellence.
Skills & Competencies:
Essential Job Functions:
Physical Requirements
Environmental Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER: This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Why work for Maymont Homes ?
Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!
Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.
Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.
Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT
Website: https://brookfieldresidential.com/
Headquarter Location: Calgary, Alberta, Canada
Employee Count: 501-1000
Year Founded: 1956
IPO Status: Delisted
Industries: Commercial Real Estate ⋅ Real Estate ⋅ Residential