Regional Underwriting Manager - A&H

Posted:
9/25/2024, 12:25:59 PM

Location(s):
California, United States ⋅ Los Angeles, California, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Regional Underwriting Manager Accident and Health

Join us as Regional Underwriting Manager Accident and Health to step up to a key team leadership role that will drive business growth.

Make your mark in Underwriting

AIG underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model, and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

The person in this role is responsible for managing the portfolio of specialty and corporate accident and health business in their designated region and leading the team of underwriters who are assigned to support the territory.


The role will work closely with the Head of Underwriting, the Heads of Specialty and Corporate Markets, Sales, Claims and Operations, Legal, Risk and Compliance to help drive and implement strategic initiatives within assigned territory, which will assure the long-term growth of profits for Accident and Health. The Regional Underwriting Manager will be responsible for maintaining underwriting relationships with key brokers and accounts and will be expected to engage directly with the market, alongside Sales.

KEY RESPONSIBILITIES

Financial

  • Profitability as measured by STAT, GAAP, RAP and Loss Ratios.

Underwriting and Technical Integrity

  • Prepare (where applicable), review and approve case referrals.
  • Review quote and renewal files and provide comments on the technical ability and performance of all persons with underwriting authority within assigned region.
  • Responsible for the quality of the underwriting practice, risk selection and pricing performance.
  • Act as underwriting authority by ensuring the region adheres to delegated authority and underwriting guidelines.
  • Ensure all underwriting directives and compliance processes are followed.

Operations and Business Processes

  • Liaise with internal stakeholders to ensure awareness of underwriting activities that require support and service.
  • Deliver timely and accurate production and P&L reports.
  • Improve service levels, reduce turnaround times and improve productivity.
  • Execution of underwriting best practices and guidelines to ensure rating and pricing adequacy.
  • Drive underwriting renewal strategy and ensure effective utilization of monitoring standards including quality reviews to assess underwriting results, loss ratio, renewal retention and rate changes.
  • Responsible for the operational execution of the underwriting process, including service levels, error rates, customer satisfaction, and underwriting leakage rates.
  • Achieve service levels by managing workflow between underwriting and other stakeholders.
  • Assist in achieving overall GPW goal in collaboration with Distribution. Work closely and share responsibility for overall revenue goal through new business and retention targets.

Compliance

  • Quarterly self-audits and peer reviews to assure 100% and timely compliance.
  • Implement action plans based on audit recommendations and findings.
  • Adherence to all internal and external compliance standards, including implementation of new standards.

Portfolio Management

  • Monitor loss ratio performance for the assigned book of business to ensure monthly/quarterly/annual goals are met.
  • Responsible for the execution of agreed underwriting corrective action plans.
  • Review business analytic and provide leadership in the decision making on required actions.
  • Annual territory portfolio analysis with comprehensive review of key performance indicators, contributors to underwriting performance, health of top broker relationships and accounts.

Personnel

  • Responsible for managing the territory underwriters who will report up to the Regional Underwriting Manager.
  • Provide technical underwriting training and development to team as needed.
  • Create career development plans in collaboration with team and hold regular check-ins to track progress.
  • Communicate corporate strategies and provide open dialogue with team regarding initiatives, acquisitions, structural change announcements, and technical and system developments.   

PERSONAL QUALIFICATIONS AND CHARACTERISTICS

Educational Qualifications

  • University degree and/or Minimum 10+ years’ experience in Accident and Health business.


Professional and Technical Skills and Experience

  • Proven Accident and Health products knowledge and technical underwriting skills.
  • Demonstrated ability to develop and execute strategies to grow profitability and production growth.
  • Strong customer service ethic, with a sound understanding of the business processes.
  • Excellent communication and influencing skills – both written and oral.
  • Excellent planning, leadership and negotiation skills.
  • Self-motivated and able to set strategic direction.
  • Able to work on a team to lead and contribute so that AIG meets its strategic goals.
  • Knowledge of country regulatory and compliance requirements.
  • Ability to multi-task and handle divisional objectives as requested and handles multiple priorities often under tight deadlines.
  • Strong sense of responsibility for one's actions and work.

For positions based in California and Denver, the base salary range is $105,000 - $130,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. We’re proud to offer a range of competitive benefits, a summary of which can be viewed here: AIG Benefits Overview.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

We consider qualified applicants with criminal histories, consistent with applicable law.

Functional Area:

UW - Underwriting

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

National Union Fire Insurance Company of Pittsburgh, Pa.

American International Group

Website: https://aig.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1919

IPO Status: Public

Industries: Commercial Insurance ⋅ Financial Services ⋅ Health Insurance ⋅ Insurance ⋅ Lending ⋅ Life Insurance ⋅ Property Insurance ⋅ Real Estate Investment ⋅ Retirement ⋅ Risk Management