Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

As a key leader on our Wireless Solutions and Connectivity Engineering team, you will be managing a team of data scientists and analysts using data to create WiFi solutions and improve the quality and reliability of Comcast's products and services. The team is focused on driving data into action through both descriptive analytics and advanced analytics, including the training and development of ML models. The effective leader of this team will ensure the team's delivery plans are aligned with business objectives and help set the strategic direction for data science and analysis within the Wireless Solutions and Connectivity Engineering team. Equally important as a leader, you will be responsible for mentoring and coaching your teammates on their professional development journeys. And, as with all members of our team, you will be consistently instilling and demonstrating a growth mindset as you hone your own craft and add new skills and tools to your professional toolbox.

Job Description

Core Responsibilities

The Work You'll Do as a Wireless Solutions Data Science Manager

• Build a high-performing team of data scientists and analysts that is highly engaged, inclusive, and collaborative while operating with a high degree of autonomy, accountability and a sense of urgency in delivering on business outcomes.
• Partner with key stakeholders to develop analytics strategy and roadmap and develop and execute plans to deliver business results.
• Guide development of dashboards and visualizations using BI tools like Tableau to support client analytics needs and effective storytelling using data.
• Manage the team's day-to-day delivery through their agile process workflow with a keen eye toward effective collaboration with engineering and operations teams.
• Actively research industry best practices and new developments; implement new methodologies and/or technologies where applicable.
• Help refine business requirements, schedules and solutions while bringing your superior problem solving skills to bear.
• Conducts approval and prioritization of ad-hoc requests; appropriately allocates team capacity and cloud budget to achieve goals.
• Manages the performance of projects, tasks, deliverables and team members.

What you’ll need:

• A Master’s degree (or above) in an analytics field (e.g., Computer Science, Statistics, Economics, etc.) is strongly preferred
• 3+ years of experience of leading machine learning or predictive projects to meet the customers’ business requirements or related leadership of technical teams
• 5+ years’ experience using machine learning techniques or advanced analytics techniques as a data scientist or engineer
• Demonstrated ability to lead teams and projects with successful, measurably impactful deliveries

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.