About Orium
Orium is the leading composable commerce consultancy and systems integrator in the Americas. We have over a decade of experience in digital programs, working closely with best-in-class technology partners to bring modern commerce experiences to life as a member of the MACH Alliance.

We’re a remote-first company of over 250 globally-distributed employees. A certified BCorp for over a decade, we’re based in Toronto with a global studio presence, drawing from a range of talents and perspectives to bring together data, systems thinking, and curiosity to build next-generation experiences. We’re building deep capabilities in data-driven design, AI implementation, and personalization while forming strong partnerships with leaders in machine learning, hardware development, and IoT platforms.

In June 2024, we acquired the Mexico-based e-commerce agency, Gluo.

About the Opportunity
We're looking for an Account Executive who will be responsible for aligning organizations that are ready to start their journey with a headless, composable or MACH approach. You’ll be heavily focused on enterprise-size deals that will span large buying groups and decision processes focused on complex services related to the delivery of digital commerce and data infrastructure. 

You will also be working daily with some of the fastest-growing partners in the world such as commercetools, Shopify, Contentful, Contentstack, Fluent Commerce and many more. 

It’s an exciting time to be in this space and we need someone who is ready to show prospective clients the value of undergoing transformation within their organization and doing so with experts in the space.

Location Requirement: While this role is primarily remote, candidates must be based in the Greater Toronto Area (GTA). The role involves in-person client engagements and networking within the region.

Responsibilities

• Collaborate with our Account, Partner & Growth, and Product teams to bring opportunities through our sales process, including positioning, sizing, pitch and statement of work development.
• Challenge the status quo at organizations and help them to make the right decisions for their business to succeed in the headless, composable or MACH space.
• Development of account research, helping with existing customer growth and building relationships across departments.
• Work closely with sales teams within our technology vendor partner ecosystem to develop new business and traction within accounts for new opportunities.
• Maintain close working relationships with production teams to support the prioritization, estimation, and delivery of projects to ensure customer satisfaction.
• Review team delivery implementations to ensure alignment to vision and goals, including that the solution meets identified success criteria / KPIs.
• Track your performance towards targets, revenue goals, and project timelines to ensure the success of the business development team.
• Willing to travel to meet customers and partners across North America (global travel may be required but few and far between, if so).

Skills and Qualifications

• 3+ years in a sales-related function with industry experience in enterprise software services.
• Proven ability to develop, manage and close new business (experience selling high 6 figure deals and 6+ month sales cycles is a must).
• Experience within the Shopify ecosystem, including a strong understanding of Shopify Plus, Oxygen, Hydrogen, headless commerce, and API-driven solutions, with the ability to effectively position and sell these technologies to enterprise clients.
• Knowledge of the digital commerce landscape and an understanding of the emerging technology ecosystem, including Composable Commerce, modular DXP, customer data platforms, and journey orchestration.
• Understanding of sales frameworks such as MEDDIC to help manage and control longer sales cycles.
• Proactive, independent thinker with high energy and positive attitude working in ambiguity.
• Desire to work in a team environment where you make each other better.
• Ability to travel to meet customers, partners and our community.

Is the role a fit for you?

The Account Executive role emphasizes team collaboration and strong account and relationship management skills. You’ll find fulfillment in the role if you:

• Know that client relationships have a lasting impact on the business and prioritize them accordingly.
• Have an interest in making the business work. You’re an entrepreneur at heart and you’re willing to wear different hats and remain flexible to move the business forward.
• Enjoy working with new technologies, modern approaches to retail and commerce and seeing new capabilities come to life.
• Thoroughly enjoy collaborative work. Knowledge sharing and the chance to be part of a team that co-own the output, instead of a solo hero who lives and dies by their work alone, is important to you.

Benefits and Perks

• Enjoy a flexible schedule of full-time hours. As a remote-first organization, we care about the work you do, but it’s up to you to choose where and how you do it. 
• Explore ongoing opportunities for professional development: training, conferences, certifications, and in-house peer mentorship. 
• Experiment with new techniques, wear multiple hats and learn about new disciplines. 
• Pursue independent projects, explore new ideas, and challenge yourself in your field with dedicated “Awesome time” (self-directed professional development) annually and quarterly training budgets. 
• On top of standard medical and dental coverage, we offer benefits like a parental leave top-up plan, an EAP, mental health coverage, virtual healthcare and a minimum vacation policy. 
• Our Toronto HQ is a modern, ergonomic space complete with hotelling standing/sitting desks available and an open-concept social atmosphere. 
• Additional perks are available including in-house mindfulness sessions, remote group get-togethers, and more!
• The Canada On Target Earnings range for this role is $187,200 - $202,000 CAD. This pay range is not inclusive of any benefits that might exist in your total compensation package.

Performance and Growth Expectations

We emphasize accountability for outcomes, but autonomy in activities. Your work will be measured across a number of data points (peer, leader & project team feedback) and will also be measured on the basis of client and user satisfaction. Your growth path is in your hands— you’ll have ongoing meetings with your leader to help determine your path, but your progress will be based on what you hope to achieve and how you choose to access the resources available to you.

Committed to an Inclusive Workplace

We are committed to fostering an inclusive and accessible environment as we build a workforce that reflects the diversity of the community in which we live, including those with disabilities. We are dedicated to providing accommodations in all parts of the hiring process in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. If you require any accommodation, we will work with you to meet your needs.

Committed to Social and Environmental Stewardship

Orium is committed to promoting and working towards a more socially and environmentally sustainable future. All employees are expected to make decisions and take actions in relation to their role and work that follow through on this commitment.

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