Director, Customer Marketing - Small Store

Posted:
2/2/2026, 5:54:06 AM

Location(s):
Illinois, United States ⋅ Atlanta, Georgia, United States ⋅ Georgia, United States ⋅ Chicago, Illinois, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Growth & Marketing

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

26% - 50%

Relocation Provided:

No

Job Posting End Date:

February 7, 2026

Shift:

Job Description Summary:

At The Coca-Cola Company, we exist to refresh the world and make a difference through loved brands, done sustainably for a better shared future. Working here is more than working for the global beverage leader, it’s an opportunity to be a part of something that can positively impact the world.   Our North America Operating Unit (NAOU) Marketing Teams are responsible for marketing and growing a portfolio of brands – ensuring that each brand connects deeply with local consumers in ways that scale globally. 

What You’ll Do For Us

  • Lead customer marketing for assigned customer 
  • Represent the Category Organizational Unit (OU) platforms/programming/innovation to the customer and customer team 
  • Responsible for leading marketing for our specific customers by amplifying the plans and creating differentiated marketing path to purchase platforms 
  • Responsible for engaging with customer team and leveraging our Collaborative Business Plans and Coca-Cola Customer Commitment 
  • Collaborate with IMX and a group of creative marketers to enable irresistible customer marketing, as well as, working with IMX connections to drive compelling media/digital marketing 
  • Focus on long term (3-5 year) market and customer marketing platforms 

Qualifications & Requirements 

  • Bachelor’s degree required; MBA or other graduate degree preferred
  • 5 or more years of experience required, preferably in the consumer goods/beverages industry or sports business; 10 or more years preferred
  • Experience leading and being a part of cross-functional teams 
  • Customer Marketing Experience  
  • Shopper Insights, Multi-Cultural Marketing, Annual Planning, Sustainability 
  • Selling experience and collaborating for value 
  • Significant customer marketing and business analytics 
  • Financial Management Experience 
  • Significant Creative Experience inclusive of working with or for creative shopper agencies 
  • Digital & Social Knowledge & Experience inclusive of customer media platforms 

Work Focus 

  • Inspire customer to engage in compelling and irresistible customer marketing platforms 
  • Senior level Customer Management Skills 
  • Experience building, monitoring and implementing sales and marketing plans across customer 
  • Advanced Strategic and Creative Thinking  
  • Ability to recognize, understand, and interpret shopper behavior, brand strategies, channel and customer needs, and turn this knowledge into action and results  
  • Previous Customer/Shopper/Region/Channel Management experience  
  • Demonstrated personal influencing ability 

Communication Focus  

  • This role will predominantly communicate with the customer leadership and bottler
  • Predominant role is to collaborate with the Category Leads, Customer Leadership, Connections and IMX and then inspire our customers and system (i.e. OU’s, Bottlers and Customers) with our category platforms 
  • Predominantly shared interests but there is work to do to align with bottlers and customer teams to win with key category initiatives 

What We Can Do For You

  • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world and we’re always innovating.
  • Expansive & Diverse Customers: We focus on a diversified and large range of customers each day. 
  • Critical experiences: We work as a global network with a wide range of cross-functional partners to step-change the way we refresh the world and make an impact every day. 

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Account Management, Business Development, Business Insights, Communication, Consultative Sales Management, Customer Relationship Management (CRM), Customer Service Management, Decision Making, Leadership, Marketing, National Account Sales, Negotiation, Pitch Presentations, Results-Oriented, Sales Forecasting, Sales Management, Sales Process

Pay Range:

$169,000 - $200,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.