Job Description

It’s about being the person that wants to see others succeed.

Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue? Do you strive to lead by example and want to play an integral role in the development of your team? If so, then the Senior Compliance Manager role might be for you!

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Who you are:

As a Senior Compliance Manager, you are our leader, providing guidance and support to every single team member on your team. In this role, you will be responsible for identifying and managing compliance risk across the bank by collaborating with Compliance management to set the strategy for and manage the Compliance Management Program. Our managers have a genuine care for people and enjoy developing people and do it with integrity, caring and excellence in mind.

What you’ll do:

• Identify and manage compliance risk across the Bank by collaborating with Compliance management to set the strategy for and manage Frost’s Compliance Management Program, including oversight of the Bank’s compliance advisory team and leadership support of risk assessments, periodic reporting, monitoring and testing, and complaints and issues management.
• Partner closely with the lines of business to ensure compliance with applicable Federal and State laws and regulations, internal policies and procedures, and regulatory expectations for large banks.
• Offer regulatory compliance expertise, providing guidance, credible challenge, and support for business partners, action plans, control enhancement initiatives, and complex projects.
• Partner closely with senior management to align compliance activities with strategic goals and objectives of the business units, ensuring proper prioritization.
• Continuously monitor relevant regulatory changes, assess the impacts to a line of business’ control environment, and collaborate with leadership to enhance or implement controls that effectively mitigate risk.
• Identify deficient or absent controls when compliance issues arise and collaborate with the lines of business to conduct root cause analysis, establishing or enhancing controls to address the issues.
• Support periodic compliance risk assessments and reporting, providing data-driven insights into line of business compliance risk and recommendations that inform strategic decision-making across the 1st and 2nd Lines of Defense.
• Foster a culture of compliance and ethical behavior within the Bank, partnering with other Compliance leaders to ensure employees are aware of their responsibilities and committed to ethical conduct.
• Exercise standard managerial authority in matters such as staffing, performance appraisals, promotions, salary recommendations, and terminations.
• Instill Integrity, Caring, and Excellence into your work, striving to achieve all-win outcomes.

What you’ll need:

• Bachelor’s Degree in Business, Risk Management (Compliance, Audit, etc.), a related field, or equivalent experience
• 8+ years of experience in compliance at a large financial institution, ideally with a focus on consumer protection regulations
• Demonstrated experience interpreting regulatory changes, assessing their impact to a line of business’ control environment, and partnering with business leadership to enhance or implement controls that effectively mitigate risk
• Expert knowledge of bank regulatory requirements, current and emerging consumer compliance risks, and regulatory policy and procedure
• Demonstrated ability to lead the entire risk mitigation life cycle for a line of business
• Demonstrated ability to effectively lead a team
• Strong interpersonal and communication skills
• Clear, concise, and persuasive writing and presentation skills
• High emphasis on meeting deadlines and meticulous attention to detail

Additional Preferred Skills:

• CRCM, CFIRS, or equivalent professional certification
• Demonstrated ability to lead and work with cross-functional teams, including senior executive leadership
• Proven capability to lead or take on a leadership role in regulatory examinations, including interactions with Federal, State, and/or CFPB Examiners

Our Benefits

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader is banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.