Apple Customer Service Representative

Posted:
7/9/2026, 12:03:26 AM

Location(s):
Atlanta, Georgia, United States ⋅ Georgia, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

As an Apple Customer Service Representative at UPS, you will play a key role in supporting Apple customers through back-office operations and occasional inbound calls. This position focuses on ensuring smooth processing of returns, address changes, and claims related to investigations and product damages. You’ll work closely with internal teams to resolve issues efficiently and maintain high standards of customer satisfaction.


Employee Type:
 

Permanent


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