How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Position Summary:

The Hospital Service Representatives are a key component of the patient and family experience at Wellstar MCG Health Medical Center. These "first impression" professionals lead the way in our ongoing journey towards becoming the destination of choice for healthcare. This team of professionals, identified by their warm smiles an signature blue blazers, provide the highest level of patient engagement, attention, assistance, and service to our guests from the moment that they enter our facilities to the moment they depart. The Hospital Service Representatives are a cohesive team who proactively build partnerships with colleagues in departments across the medical center for the benefit of our patients and families including volunteers, security professionals, environmental services, physician's offices, etc. We are committed to maintaining a constant presence at all main entrances to ensure that our guests always have a service resource available to them. The Hospital Service Representatives deliver exceptional Customer Service to patients, students, guests and colleagues as detailed in the Blue Coat Ambassador Mission: Supports the clinical mission of Wellstar MCG Health by consistently and positively impacting the experience of every patient, family and guest within the Wellstar MCG Health System through proactively engaging, listening, guiding, assisting and serving at every opportunity.

Position Requirements:

High School Diploma, GED or equivalent from a recognized State or Federal accrediting organization. Experience in concierge services. Must have the ability to type, use of email, have basic knowledge of computer programs used in creating word documents, spreadsheets and other documents as requested. Ability to learn new basic programs applicable to job function.

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.