Posting End Date:

October 08, 2024

Employee Type:

Regular-Full time

Union/Non:

This is a non-union position

We are looking for Senior Analyst, Sales Account Manager, Energy Solutions to join our team who would be responsible for extending the limits of the Commercial Energy Solutions team by providing in-house customer engagement and application support to better serve our business partners, national accounts and customers.

Apply today to this exciting opportunity and be a part of our team! We'd love to hear from you #joinourteam

We offer opportunities for growth, a competitive benefits and pension plan, and generous time off.

What You Will Do:

• Work collaboratively with Enbridge’s Energy Solutions Advisors, customers, Business Partners and National Accounts to drive participation in our Commercial Energy Conservation programs toward the successful achievement of our Commercial Program targets.

• Handle inbound and outbound customer program inquiries.

• Utilize customer relationship management (CRM) software for project tracking, and reporting workload management.

• Support application processing through the collection of information and documentation, analysis of data and energy efficiency potential, and calculation of eligible incentives through approved tools.

• Explore and introduce project add-ons and technologies to customers, business partners and national accounts to influence the submission of multi-measure applications.

• Drive program participation through outreach campaigns, data mining, customer/business partner prospecting and follow-up of leads from sales and marketing initiatives.

• Manage to and report on individual performance KPIs, such as SLAs, Tech Services Pass rates, annual gas savings approved, etc.

Who You Are:
You will have the following education and experience:

• A university degree (engineering, energy management, business or related) with minimum 2 to 4 years of progressive work experience.

• Strong overall computer skills – proficiency in MS Office (particularly Excel), ability to work on CRM related platforms, understand data structure and be able to query data for reporting.

• Ability to provide recommendations for change and contribute towards continuous improvement while considering the big picture implications.

• Strong interpersonal skills with a passion for customer service and the ability to work in a cross-functional environment.

• Detail oriented with ability to manage multiple processes, handle competing priorities and while ensuring deadlines are met.

• Passion for upholding Enbridge's core values of Safety, Integrity, Respect, and Inclusion along with our ways of working.

Preferred:

• Background and experience in technical sales/customer service.

• Knowledge of Commercial HVAC systems.

• Practical background knowledge in energy conservation program delivery.

• Project Management/Change Management experience.

• Certified Energy Management Certificate and asset.

Working Conditions:
The position has a potential for light travel (10%) and typically operates in an office work environment. Valid G driver’s license and a reliable vehicle is required to be used for business purposes.

Diversity and inclusion are important to us. Enbridge is an Equal Opportunity and Affirmative Action Employer. We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting [email protected].

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

To learn more about us, visit www.enbridge.com