At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Operations Senior Manager is responsible for leading the operational engine of the business. This role oversees campaign execution, ad platform operations, and cross-functional alignment to ensure flawless delivery and optimization of advertiser campaigns. The position drives operational excellence partnering closely with internal and external clients to scale revenue and maximize advertiser performance.

Key Responsibilities

• Lead and oversee campaign setup, trafficking, QA, pacing, and performance optimization across Demand and Supply. Ensure SLA compliance and proactive issue resolution.

• Performs and evaluates moderate to complex trend analysis (e.g., competitor analysis, risk management, financial).

• Partner with analytics teams to validate data accuracy, analyze campaign results, and implement optimization strategies.

• Manage ecosystem (DSPs, SSPs, ad servers, SDK integrations, data pipelines). Collaborate with Product and Engineering to maintain platform health and scalability.

• Define and enforce standardized processes, SLAs, QA checks, and escalation paths. Identify automation opportunities and operational efficiencies across Campaign Management, Analytics, and Engineering.

• Lead and mentor team members. Define roles, growth paths, and performance goals. Foster a culture of accountability and continuous improvement.

• Act as liaison between Sales, Account Management, Data & Measurement, Engineering, and external partners. Translate business needs into operational execution and ensure insights inform strategy.

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 10 or more years of experience (Preferred)

Supervisory Responsibilities

• This job has supervisory duties.

Skills

Ad Operations (Ad Ops), Business, Business Needs, Campaign Development, Campaign Execution, Collaborating, Cross-Functional Teamwork, Operational Execution, Problem Resolution, Sales, SLA Compliance

Compensation

Compensation offered for this role is 104,000.00 - 187,625.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.