R10077036 Specialist - Billing & Collections (Open)

Location:

Independence, OH - Rockside Woods Blvd - Management - North BSC

How will you CONTRIBUTE and GROW?

The Billing & Collections Specialist is responsible for the accurate and timely daily billing of customer accounts, as well as safeguarding the assets of Airgas’s North Division by maintaining a healthy accounts receivable position for all accounts assigned. The Billing & Collections Specialist proactively avoids problems and issues that delay billing and payment from customers by the accurate and timely entry of invoices and resolution of PO inconsistencies as quickly as possible following identification.

Airgas is Hiring for a Billing & Collections Specialist in Independence, OH !

At Airgas, we RESPECT, HONOR and VALUE diversity. We are invested in cultivating a dynamic and inclusive culture.

We are looking for you!

• Strong passion for fostering an environment of Diversity, Inclusion and Respect.

• Experience with developing, contributing, and supporting Airgas' commitment to a World Class Service, exceeding customer expectations and building brand loyalty.

• Schedule: Hybrid (Upon training completion)

• Pay - 22 an hour

Excellent Benefits: Airgas offers a full benefits package that includes: Medical, Dental, Vision, Life, AD&D, Short Term and Long Term Disability Insurance, Vacation, Sick, Paid Holidays, 401(k) Retirement Plan with company match, Tuition Assistance and much more! Benefits Start after 30 days of employment

Recruiter: Natasha Walker/ [email protected] / 409.926.8296

In particular, you will: 

• Responsible for performing accurate and timely web-based billing together with managing an account portfolio and assisting in account reconciliation for the collection of all monies due from customers assigned. Prioritizes portfolio so that collection efforts result in maximum benefits watching for key indicators that a customer account is in jeopardy of becoming delinquent.  Proactive problem avoidance done at the billing stage is a key aspect of managing the assigned portfolio.

• Resolution of rejected items received via email or other method regarding any electronic transfer customer.

• Resolves customer account issues at the invoice delivery stage as well as after an invoice is past due.  Resolution of the root cause of problems that create payment delay is an important aspect of the role.   May make recommendations to Sales and/or the customer to negotiate payment settlements. 

• Initiates the review, research and resolution of receivables. Evaluates customer’s A/R to determine problem accounts, doubtful accounts and write-offs.

• Responsible for setting-up new Special Handling accounts and following-up with customers regarding any special requests.

• Prepares reports and presents for review with internal customers including Sales and Finance.

• Creates and maintains Excel spreadsheets that will be used to provide customers with required billing data

• Monitors Accounts Receivable DSO and aging reports. Utilizes reports to analyze the paying habits of customers who are delinquent in payment of their account ensuring that each customer’s payment terms are met reasonably.

• Examines credit limits and manages them effectively for accounts in their portfolio.

• Reviews open credits with customers to be applied or refunded before it is aged to 120 days.

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Are you a MATCH?

• High School Diploma/GED required.

• Associates/Bachelor’s degree preferred.

• Prior customer service related experience preferred.

• Prior billing and/or accounts payable experience in a high-volume, fast-pasted customer service-oriented environment preferred.

• Prior SAP experience is a plus. 

• Proficient in Google suite applications.  Strong Excel skills are required. 

• Excellent oral and written communication and interpersonal skills. Ability to adjust communication method based on customer situation.

 

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Benefits

We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children. 

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees’ dependents, and an Airgas Scholarship Program.

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Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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About Airgas 

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. 

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

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Equal Employment Opportunity Information
 

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. 

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

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