Market Unit Business Operation Team

The Business Operation Team helps a Market/Market Unit Bus Ops Lead(s) run the business effectively by providing advisory services and data-driven insights focused on the business strategy and operational efficiency, in collaboration with other Corporate Functions.

Business Operations General:

• Provide Business Strategy Definition & Execution support including: 
  • Support the creation and execution of the business strategy and priorities.
  •  Monitor and analyze the metrics & key performance indicators to measure progress against the strategy and priorities.
  • Supports in execution of the governance model including the reporting approach and interlocks to ensure adequate support and oversight.
  • Analyze the business results to identify problems and partners with Bus Ops Lead to create and implement corrective action plans.
  • Coordinate the facilitation of business reviews and leadership updates against the strategy, priorities, metrics and key performance indicators.
  • Ensure the Region Rhythm of Business is managed effectively to facilitate clear communication and collaboration among various teams.
• Provide Operational Excellence support including:
  • Identify and support opportunities to help the business improve growth and profitability. 
  • Enable the business to run more effectively by optimizing the organization design and governance structure.
  • Assist in optimizing business processes and improve connections across stakeholders and the Corporate Functions.
  • Manage a cross-Corporate Function coordinated process to identify, prioritize, categorize and manage a market unit to support growth objectives.
  • Analyze talent and training needs to support the shaping of the overall talent strategy.
  • Support planning and coordination for business priorities and initiatives.
  • Review alignment of workday and cost center alignment for in market resources
  • Support the Deal Qualification and Deal Approval processes
• Provide Strategic Investment Planning & Management support including:
  • Assist in developing an investment strategy and plan in line with the business strategy and target ROI.
  • Support the management of the investment plan including adherence to investment guidelines and collaboration with the MD&I Shared Services team.
• Provide Program Management support including.
  • Facilitate the successful implementation of strategic programs and initiatives by partnering with stakeholders, ensuring effective planning, activation, execution, evaluation, wrap-up and governance.
  • Assist in driving change management and communication while implementing strategic initiatives/operating model changes. This includes development and execution of the change strategy and communication plan to drive the cultural adoption across the business.

Experience:

• Experience in the relevant business area.
• Demonstrated ability to confidently work with senior leaders and build relationships with stakeholders.
• Demonstrated capability to drive and execute multiple initiatives both independently or with a team, with minimal supervision or guidance.
• Experience collaborating with other business entities and Accenture Corporate Functions (e.g., Finance, Growth & Strategy, Human Resources).

Skills:

• Business Insights: Understand how Accenture operates as a business to enable successful outcomes.
• Program and Project Management: Manage and execute project and leadership asks efficiently.
• Communication Strategy & Management: Communicate effectively with stakeholders using approaches that align with stakeholder needs and desired outcomes.
• Change Management:  Use a systematic approach to help people manage the transition or transformation of an organization’s goals, processes and technologies.
• Stakeholder Management: Build relationships, gain support, and align goals with stakeholders for a collective purpose.
• Operational Excellence: Manage, improve, and maximize process execution to streamline support and drive efficiency for optimal business outcomes.

About Accenture

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