The Team
Join a rapidly expanding team that is playing a key role in driving the future of our e-commerce business. Over the past year, we’ve seen tremendous growth through key online marketplaces and are building a strong foundation to further scale. As part of our team, you will help optimise and refine the core elements of our e-commerce offering, driving sustained sales and enhancing the customer experience.

The Role
In this role, you’ll take ownership of category management for our online channels, focusing on executing and refining the fundamentals that drive success. From optimising and executing pricing strategies to managing promotions and improving the shopability of our product range, you’ll ensure we deliver a seamless, customer-centric experience across our online presence.
•    Optimise Pricing & Promotions: Take charge of pricing strategies and promotional calendars to ensure competitiveness and profitability across online platforms.
•    Enhance Shopability: Focus on improving the online shopping experience by ensuring the product range is well-curated to our customer needs, and that the digital store is easy to navigate for customers.
•    Monitor Performance: Use data to analyse sales performance, customer behavior, and market trends to inform category decisions and continuously improve outcomes.
•    Execute Category Plans: Implement category strategies that align with business objectives, driving consistent and profitable growth and ensuring product offerings are tailored for online success.
•    Enterprise Education & Advocacy: Act as a key advocate for e-commerce within the organisation, educating internal stakeholders on the unique challenges and opportunities of online channels and ensuring alignment across the business.

What’s in Your Toolkit?
•    Proven Expertise: A strong track record in retail buying or category. You have demonstrated success in developing and managing high-performing categories (experience with e-commerce or online marketplaces is highly advantageous).
•    Customer-Centric Mindset: You excel at translating customer insights into strategies that drive business growth and enhance the customer experience across all touchpoints.
•    Strategic Vision & Innovation: You’re forward-thinking and proactive in spotting market trends, anticipating customer preferences, and driving innovation to stay ahead of the competition.
•    Strong Negotiation & Influencing Skills: Your ability to build and maintain impactful relationships with both internal teams and external suppliers is key to driving success.
•    Financial Acumen: You understand how to manage budgets, product offerings, and track sales performance to deliver profitability while keeping the customer front of mind.
•    Leadership & Team Empowerment: A natural leader, you inspire, mentor, and develop high-performing teams, fostering a culture of collaboration, excellence, and continuous improvement.

Why Join Us?
•    Vibrant Open Office in Richmond. Work in a dynamic, collaborative space that sparks creativity 
•    Work Your Way. Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds
•    Make a Difference. Take a paid day off each year to volunteer for a cause you’re passionate about
•    Fuel Your Day. Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee
•    Family Comes First. Get up to 15 weeks of paid parental leave as a primary carer, so you can focus on what matters most
•    Stay Social & Connected. Join our Social Club and Open Committee for regular events, celebrations, and fun activities
•    Grow Without Limits. Access unlimited LinkedIn Learning courses and invest in your personal and professional development
 

At 7-Eleven our people are at the heart of everything we do. We are committed to creating a workplace that fosters inclusion and celebrates diversity. We strive to make every single 7-Eleven team member feel heard, valued, and respected no matter who they are or what diverse characteristics reflect their unique identity. We are proud to be a Diversity Council Australia Inclusive Employer 2024-2025 and Bronze Accredited with the Australian Workplace Equity Index.

At 7-Eleven, we are committed to ensuring that all prospective employees have the opportunity to perform at their best throughout our recruitment process. If you require any adjustments to support an inclusive and accessible experience, please contact us for a confidential discussion at peoplesupport@7eleven.com.au

** Please note, this email is strictly for adjustment requests related to the recruitment process. Other inquiries sent to this mailbox will not be actioned.**

To find out more about our current opportunities follow us on LinkedIn or view our careers page.