• Highly exacting with a strong focus on data entry, consistency, and willingness to pursue difficult to find information.
• Passion for bringing process and structure to support data-driven decisions.
• Help build, program, and deploy surveys of Zelis existing and potential customers.
• Support the development of standardized reports for brand health, NPS, and other critical benchmarks.
• Assist in the creation of concise visualizations and reporting for multiple types of survey results. 
• Identifying key success factors and best practices in the industry.
• Healthcare industry experience a plus but not required.
• 2-5 years’ working knowledge of competitive intelligence (CI) and CI tools such as Klue, salesforce, or a similar vendor.
• 2+ years’ experience with Qualtrics.
• 2+ years’ experience working for a U.S. healthcare company either with insurance or providers. 
• 3+ years’ experience with Salesforce or HubSpot.
• Excellent communication and presentation skills.
• Attention to detail—accurate data gathering, insightful analysis, ability to manage logistics and tactical details with flawless execution.

• EDUCATION:

  Bachelor’s degree in business administration, Marketing, or related field (Master’s degree preferred).

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging 
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.  

Accessibility Support 

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].  

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.